GuideWire Claim Center Technical Lead

Location: Richfield, OH (USA), Florida, USA

Time Type: Full time

Job Description

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)

National Interstate is looking for a Guidewire Solutions Architect to join their team. This individual will either work hybrid from the Richfield, OH office 2 days per week or work fully remote from the USA if not local to the office

National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site a minimum of two days a week, with the potential to work three days remotely. Core in‑office days are Tuesday and Wednesday but will be determined by business needs.

Essential Job Functions and Responsibilities

• Designs and implements robust, scalable, and secure application architectures that align with business objectives.
• Fosters collaboration across departments to standardize technology solutions and processes.
• Analyzes the financial and strategic impact of IT initiatives.
• Develops robust application frameworks that can scale with business growth and ensure data security. Ensures compliance with industry standards, regulations and security protocols.
• Oversees the assessment and procurement of technology solutions that best meet business requirements.
• Mentors and support development teams in implementing best practices and innovative solutions.
• Maintains adherence to relevant industry standards, legal requirements, and best practices.
• Continuously evaluate and improve the performance and reliability of applications.
• Acts as a liaison to ensure clear and effective communication between business stakeholders and IT teams.
• Maintains updated knowledge of emerging technologies and industry trends, integrating relevant innovations into the IT strategy.
• May be responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management.
• Performs other duties as assigned.

Job Requirements

Prefer: ACE Certified Guidewire ClaimCenter Cloud Architect

Education: Bachelor’s degree in information technology, Computer Science, Software Engineering, or a related field.

Experience: Generally, a minimum of 14 years of experience in software engineering and/or application engineering. Proven experience in architecture design and deployment, system lifecycle management, and infrastructure planning and operations. Experience leading cross-functional teams on projects preferred.

Generally, 2-3 Years Experience Migrating, Managing, Implementing and or Maintaining Guidewire ClaimCenter Cloud

Scope of Job/Qualifications: Defines and plans enterprise architectures for complex systems, addressing highly technical challenges across multiple projects. Provides expert consultative support to internal teams, often serving as a project leader or subject matter expert. Maintains specialized knowledge in designing and constructing enterprise architectures, undertaking projects of high complexity. Maintains expertise across various technical domains and business segments. Responsible for ensuring robust and scalable architectural solutions that align with business objectives. Exhibits expert analytical and problem-solving skills, with the ability to troubleshoot highly complex software issues. Demonstrates expert understanding of machine learning concepts and their software engineering implications. Provides expert consultancy on the organization's business and technology operations.

Company:

Salary Range:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.