Senior Software Engineer, Backend - Consumer Experience

Location: Jakarta, id

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Come join the Consumer Experience (CX) Engineering team - we work on a diverse set of consumer problems spanning across core experiences that power the UX navigation and transaction funnels, search and discovery of content and services, user lifecycle covering user growth, engagement and loyalty and the critical platform mission of mobile application developer experience. We are on an exciting mission to connect consumers to Grab's marketplace by allowing them to discover and engage with Grab's services and partners.

Get to Know the Role

We are looking for a Senior Backend Engineer to take part of the CX Team. You will be responsible for ensuring high quality deliverables, spanning across multiple key services powering end to end user journeys going from the login screen to the home and activity pages of the Grab app. You will be reporting to the Engineering Manager for this role. This is an onsite role based in Jakarta.

The Critical Tasks You Will Perform

• Design and write with the cutting edge Go language to improve the availability, scalability, latency, and efficiency of Grab's range of services
• Work with engineering team to explore and create new design / architectures geared towards scale and performance
• Participate in code and design reviews to maintain our high development standards
• Engage in service capacity and demand planning, software performance analysis, tuning and optimization
• Collaborate with product and experience teams to define and prototype feature specifications
• Work closely with infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations
• Design, build, analyze and fix large-scale systems
• Pro-actively debug and solve production incidents during your oncall shift
• Provide technical guidance, mentorship and knowledge sharing to peers.

Qualifications

What Essential Skills You Will Need

• A degree in Computer Science, Software Engineering, Information Technology or related fields
• 5+ years of experience in software engineering in a distributed systems environment
• Strong Computer Science fundamentals in algorithms and data structures
• Familiarity with running large scale web services; understanding of systems internals and networking
• Strong understanding of system performance and scaling
• You can be a good coder in any language (C++, C, Java, Scala, Rust, Haskell, OCaml, Erlang, Python, Ruby, PHP, Node.JS, C# etc.), but willing to work on Golang

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.