SENIOR DATA ANALYST - CENTRE FOR LEARNING & TEACHING EXCELLENCE

Location: Ngee Ann Polytechnic, Clementi Campus

Time Type: Full time

Job Description

[What the role is]

This is a 2-year position as a Senior Data Analyst in the Centre for Learning & Teaching Excellence.

[What you will be working on]

The Senior Data Analyst provides expertise in analytics and data management initiatives that support student success, academic quality, and institutional decision-making. You will play a key role in managing and analysing institutional data such as the Graduate Employment Survey (GES), developing learning analytics insights, and facilitating the use of data to enhance teaching & learning and graduate outcomes.

This position involves close collaboration with academic schools and departments to collect and analyse survey data (e.g. Graduate Employment Survey, Freshmen & Progress Surveys), Module Experience Survey, Students Experience of Teaching Survey) from different stakeholders to ensure alignment with best practices in education and industry standards. 

The key duties are as follows:

• Apply specialist knowledge to champion GES and manage survey data, including data preparation, validation, analysis, reporting and stakeholder coordination

• Generate data insights by analysing academic quality, learning and graduate outcomes data to support decision-making

• Develop dashboards and reports by creating and maintaining analytics solutions that provide timely and actionable insights

• Manage data systems and quality by ensuring reliable data, streamlined processes and effective operation of AQ and analytics systems

• Implement analytics innovation by improving workflows through automation, AI and data-driven process changes

[What we are looking for]

• Strong analytical and problem-solving skills with experience managing complex datasets

• Proficiency in Power BI, Tableau, Alteryx or similar analytics tools

• Experience in data modelling, ETL, dashboard development and reporting

• Strong communication and stakeholder management skills

• Experience in higher education, institutional research, survey analytics or systems will be an advantage