Job Description
Onboarding Project Manager at GoTo
We believe in making IT easy. By delivering solutions that make it easy to securely connect, collaborate and be flexible above all else, we empower everyone to live their best life, at work and beyond. We try to live by a basic mantra: simplify to automate, automate to simplify. This is where you help us achieve our mission.
Your Day to Day
As an Onboarding Project Manager, you would be working on:
Customer satisfaction --- You will continually seek opportunities to increase customer satisfaction and deepen client relationships
Onboarding experience --- You will guide our customers from selling our product to the point they are live and operational
Process improvement --- You will work with numerous departments to continually optimize our way of work
What We’re Looking For
As an Onboarding Project Manager, your background will look like:
- Bachelor’s degree in relevant subject preferred but not required
- 2+ years of experience in a similar role or in a customer care position working on a team focused on bottom-line growth
- Ability to set priorities, meet deadlines, and manage multiple projects in a fast-paced, changing environment with strong attention to detail
- Excellent verbal, written, and interpersonal communication skills
- Self-motivated and organized with a strong desire to succeed and grow
- German knowledge is an advantage but not a requirement
Learn more
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