Director, Sales Engineering

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io.

As one of our Enterprise Sales Engineering leaders, you will build a team of Gong experts who will be paramount in the success of our customers, and our sales and customer success teams. You will get the opportunity to:
 
1. Build an Enterprise sales engineering team leveraging your learning from past teams to establish a framework for success.
2. Partner closely with Sales, Product Marketing, Product Management, Engineering, and Customer Success to ensure customer happiness.
3. Improves process and eliminate bottlenecks by working cross functionally in order to get deals across the line.
4. Be involved in conversations with our most strategic customers.
5. Have a seat at the table on the ground floor of a wildly successful growing company.

Responsibilities

• Build a team of Gong experts who thoroughly understand Gong - including its design and implementation - in order to explain the technology to all types of users.
• Build and refine processes to eliminate bottlenecks and make teams more efficient.
• Own the demo environment and help our sales team learn to articulate the deeper value of Gong.
• Build a variety of solution based demos for various use cases, articulating business value for our clients.
• Identify and make recommendations for improvement in the areas of Process, Efficiency and Productivity.

Qualifications 

• 5+ years-experience building and managing high performing enterprise sales engineering teams, previous second or third line management experience a plus.
• Demonstrated ability leading a customer facing team — strong people management, mentoring, coaching and development experience.
• Have built a successful team from ground up and be ready to roll up your sleeves and do it again.
• You know your way around data — understanding of APIs, web-hooks, file transfer protocols, and security practices.
• Proven track record of success.
• High level of business acumen and understanding of how revenue leaders think.

Perks & Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $260,000 - $320,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.