Lead Privacy Program Manager

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is searching for our next Lead Privacy Program Manager with strong expertise to help manage DSRs, cookies, ROPAs, privacy assessments, vendor management, and AI governance. The ideal candidate will bring experience from both B2C and B2B environments and will support the company's privacy compliance, including oversight of AI governance practices. This role requires collaboration with IT, product, engineering, legal, and procurement to ensure compliance with global data privacy laws and emerging AI regulations.

The Job…

• DSAR and Cookie Management: Lead automated and compliant processes for DSARs and cookie management. Plan and independently execute projects while collaborating with cross-functional teams to maintain compliance with GDPR, CCPA, and other relevant regulations.
• ROPA & Assessments: Own and maintain the company’s Records of Processing Activities (ROPA). Lead and manage Privacy Impact Assessments (PIAs/DPIAs) and Transfer Impact Assessments (TIAs) for new products and vendors, with inputs from privacy counsel and implement mitigation strategies.
• Vendor Management: Manage vendor privacy compliance processes to mitigate vendor-related privacy risks effectively.
• B2C/B2B Privacy Leadership: Apply extensive experience in both B2C and B2B privacy contexts to develop and execute tailored strategies that enhance function and client productivity. Regularly update leadership on project progress and collaborate with teams to ensure privacy-by-design principles are consistently applied.
• Collaboration & Communication: Work collaboratively with cross-functional teams, providing regular updates to managers and key stakeholders on the status of projects and privacy compliance efforts. Offer specialized guidance to employees and clients regarding privacy concerns and requirements.

• Risk and Dependencies Management: Identify and assess risks and dependencies associated with executing privacy compliance initiatives, ensuring that deadlines are met and potential issues are addressed proactively.
• Internal Tools & Processes: Continuously improve and streamline the use of internal tools and implementation of processes to enhance team efficiency and effectiveness in managing privacy and compliance tasks.

You… 

• 6 to 8+ years of privacy program management experience with significant impact in B2C and B2B environments.
• Strong understanding of global data privacy regulations (e.g., GDPR, CCPA, CPRA) and AI governance.
• Demonstrated expertise in managing DSARs, ROPA, cookies, privacy assessments, and vendor relationships.
• Proficient in privacy management tools such as Transcend and DataGrail, and web tracking technologies (cookies, pixels).
• Strong decision-making and communication skills, with the ability to interact with employees and clients on specialized privacy topics.
• Privacy certifications (e.g., CIPP, CIPM) required. 

Why you’ll love it here...

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.   
• Generous paid parental leave and family planning stipend.
• Company provided life and disability coverages.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $140,500 - $190,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.