Director of Engineering, Payments

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

At GoFundMe, we’re transforming the way payments work at scale. Our growing Payments Engineering team is building next-generation infrastructure to process billions of dollars in transactions, empowering millions of people to create real, meaningful change in the world. We are looking for a passionate and visionary Engineering Leader to help us lead this transformation.

In this role, you’ll spearhead the strategy, design, and execution of GoFundMe’s global payments infrastructure. You will drive innovation, ensure seamless and secure payment experiences, and empower your team to deliver solutions that scale with our mission to help people help themselves.

This is an incredible opportunity to make a direct impact on a platform that changes lives daily while growing both personally and professionally in a collaborative, mission-driven environment.

This is a hybrid role based in San Francisco, CA.

The Job… 

• Team Leadership: Build, inspire, and lead a high-performing engineering team across the U.S. and Buenos Aires, fostering a culture of collaboration, excellence, and innovation.
• Payments Strategy: Shape and execute a multi-year roadmap to grow our platform’s giving potential through innovative payment solutions and increased internal capabilities.
• Technical Vision: Partner with engineering, product, and design teams to architect and implement scalable, next-generation payments infrastructure. Ensure performance, reliability, and security in a high-transaction environment.
• Collaboration: Work closely with internal and external stakeholders to deliver secure and efficient payment capabilities, including checkout, payout, ledgering, reconciliation, and onboarding (KYC).
• Execution: Drive cross-functional projects from concept to completion, balancing technical trade-offs with business needs and maintaining alignment with organizational goals.

You… 

• Experience: 10+ years as an Engineering Leader, overseeing mid-sized organizations, and driving successful outcomes.
• Payments Expertise: 5+ years of experience leading teams in one or more key payment areas: checkout/payment methods, payouts, ledgering, reconciliation, interchange, or KYC/onboarding. Proven ability to ship impactful features within complex payment ecosystems.
• Technical Skills: Deep expertise in system architecture, with a track record of designing and implementing scalable, high-performance solutions in high-transaction environments.
• Leadership: Strong experience growing teams, leading cross-functional projects, and ensuring timely delivery. Skilled at aligning technical priorities with business goals and communicating effectively across all levels of the organization.
• Adaptability: Equally comfortable diving into the technical details of payment systems and presenting to executive leadership.
• Mission-Driven: Passionate about creating solutions that empower individuals and communities around the world.

Preferred Qualifications:

• Experience with global payments systems and scaling payment infrastructures in high-growth organizations.
• Familiarity with emerging payment technologies and trends.
• Strong connections with payment providers and industry networks.

Why you’ll love it here...

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.   
• Generous paid parental leave and family planning stipend.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $260,000-$350,000 + equity + benefits.  The salary range was determined by role, level, and location requirement the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

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