Senior DevOps Engineer

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Key Applicant Requirements 

(Skills/Knowledge/Experience/Qualifications)

Please specify if essential or desirable

Key position details

(Responsibilities)

• 6+ experience in operations and first level support, managing Linux/Unix servers and Unix Administration
• Hands-on experience with on-Prem and Cloud DevOps Tools - CICD (Jenkins), source control (Git, TFS), GCP Cloud Build, Cloud Deploy, Container technologies (docker/Kubernetes), Managing load balancer, Deployment tools - Octopus (or any), Configuring monitoring tool (AppDynamics).
• Experience with Infrastructure as Code (IaC) systems like HashiCorp’s Terraform and Ansible
• Knowledgeable and able to articulate standard application architectures from network to hosting.
• Hands-on experience with at least one scripting language (Java, Python, PowerShell, Ansible, or Perl)  
• Excellent analytical and problem-solving skills
• Exceptional communication skills, both in written and in verbal form are required due to the extensively collaborative role
• Quick Learner with attention to detail
• Always looking for process improvement and strongly taking the automation first approach
• Resourceful and proactive in gathering information and sharing idea with ability to persuade and influence others on the best approach to take
• Can conduct their own research or analysis of a topic that they themselves are unfamiliar with
• Understanding of agile principles and experience working within an agile team.
• Database knowledge SQL, ORACLE, & Cockroach is a large plus

• Will play a critical role in supporting Enterprise applications and systems uptime management in production environments, through troubleshooting support, optimizing delivery, improving “self-healing” automation, as well as process improvement.
• Define, metricize, and implement thresholds for application uptime and support.
• Increase efficiency through the automation of manual processes.
• Manage build deployment pipeline implementations for VM, MIG, & K8s hosted applications.
• Own, construct, and implement monitoring in GCP, Thousand Eyes, Logic Monitor, and other tools for monitoring, alerting, and rectifying issues.
• Monitor application performance and mitigate production outages.
• Orchestrate the building of infrastructure (VMs, containers), databases, and network through code management.
• Conduct in-depth analysis, present, and implement operational system uptime advancements through monitoring, automated system recovery mechanisms, and integrated solutions.
• On-call support for production issues and system recovery is required.
• Automate system maintenance activities, such as patching, deployments, and infrastructure configuration updates.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before deployment

Other Duties:

• Willingness to participate in our 24x7x365 on-call rotation.
• Experience mentoring both other developers and more junior engineers.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.