Job Description 

As a Quality Assurance Engineer III, you will develop and execute API, UI, and automated tests and help ensure a high-quality experience for an internal, centralized API used to connect point-of-sale systems. Being able to quickly orientate testing yourself based on exploratory testing and becoming a subject matter expert (SME) for the services within our purview, collaborating with internal teams to troubleshoot issues and improve reliability. 

What will you be doing? 

• Work in an Agile (Scrum) environment. 

• Understand, execute, and maintain test cases across core products and platforms. 

• Drive quality for product features by assessing risk and ensuring high-quality releases. 

• Prioritize defects/issues and follow through on resolution. 

• Partner with internal teams to troubleshoot issues and develop playbooks for future support. 

• Review requirements, specifications, and technical design documents and provide timely, meaningful feedback. 

• Develop and execute test plans and support user acceptance testing (UAT) across multiple applications and platforms. 

• Participate in reviews, freely giving and receiving constructive feedback. 

• Attend (and as needed, lead) Scrum meetings. 

• Become a subject matter expert for support, solving problems and helping internal teams with technical and process-related issues. 

• Manage internal support requests—answering questions and resolving issues related to users, integrations, and data. 

• Working knowledge of AI workflows and use cases 

What are the requirements? 

• Associate degree or higher in Information Systems, Computer Science, Web Systems, or a related field—or equivalent QA experience. 

• 2+ years of hands-on experience working as a QA Engineer (or similar QA role). 

• Solid understanding of system, acceptance, regression, and integration testing, as well as quality processes, standards, and procedures. 

• Strong knowledge of testing methods (e.g., black-box testing, integration testing). 

• Knowledge of Postman, Cypress, and other automated testing tools 

• Knowledge of Context Driven Testing/Rapid Software Testing 

• Knowledge of AWS cloud services 

• Ability to communicate at an intermediate level in English. 

• Proven ability to manage and prioritize multiple, diverse projects simultaneously. 

• Ability to translate test scenarios into detailed, repeatable test steps (including test data requirements). 

• Ability to change priorities quickly and the capacity to handle multiple tasks. 

• Detail oriented with strong organizational and time management skills 

• Ability to work with minimal supervision on moderately complex projects