Junior Business Data Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us
Global Payments is a Fortune 500 worldwide payment technology and software company, providing the world’s leading complete commerce ecosystem to businesses of every size. Our unique, connected infrastructure serves every dimension of commerce, carrying billions of transactions every year—safely and seamlessly.

About the Role

The Risk Business Analysis team is responsible for data analytics for the Worldwide Risk department. You will support all teams within the department with the interrogation, analysis and reporting of data in order to improve fraud and credit risk management, minimise loss and increase operational efficiencies within Worldwide Risk. Reporting in to the Risk Business Analysis Manager, you will have strong data analysis skills and a passion for problem solving. Experience working with analytical tools such as Microsoft Excel, Google Sheets or MS Access are essential.

This role is hybrid based, our current hybrid model promotes the opportunity to work from home 2-3 days a week offering a competitive basic salary plus a range of benefits including a pension scheme, healthcare, a welcoming culture, a generous holiday allowance and much more!  

Day to day key duties include:

• Manage Daily, Weekly and Monthly processes relating to the Worldwide Risk Investigations team
• Manage any data requests not related to Investigations, Analysis or Collections Including those from other teams, e.g. Credit or Operations
• Provide cover to Risk Business Analysts in other regions
• Manage fraud data reporting to merchants
• Update and refresh all monthly internal data sources 
• Assist with RiskNet related projects and queries
• Download data and update the daily Aging databases
• Assist with compiling the Loss books on a monthly basis 
• Attend meetings when requested to scope projects and provide local or process knowledge.
• Attend team meetings as representative of Risk Business Analysis and provide updates to the team and take any relevant notes to feed back to the RBA team.

About You

• Strong background in Business/Data Analytics (min 2 years experience)
• Degree in: Management Information Systems, Business Analytics or related field; or equivalent training or experience in lieu of degree
• Ability to build stable working relationships 
• Outstanding problem solving and troubleshooting skills, particularly in pressurised situations
• Excellent knowledge of Excel and Google Sheets, including the importing of data, building of macros and creation of advanced formulas.
• Highly motivated with the ability to analyse data and make judgemental decisions.
• Strong communication skills, both written and verbal with the ability to explain data related processes.
• Committed to continuous improvement.

Desirable: 

• A background in acquiring, fintech or a software industry
• SQL experience is desirable but not essential.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.