Infrastructure Engineer
Location: Cuajimalpa, Mexico City, Mexico
Time Type: Full time
Job Description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Key Responsibilities
Operate and maintain cloud and on-premises infrastructure that supports multiple Global Payments platforms.
Perform system administration and troubleshooting for Linux and Windows environments.
Participate in incident response, root cause analysis, and problem resolution.
Carry out patching, lifecycle management, and routine maintenance tasks.
Execute changes, upgrades, and deployments with a focus on stability and compliance.
Collaborate with Platform Engineering to test and adopt new technologies.
Follow operational processes (Change, Incident, Problem, and Service Management).
Participate in an on-call rota to provide 24/7 support for critical systems.
Contribute to documentation, knowledge sharing, operational handovers and process improvements.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
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