Senior Director, Business Analytics

Team: Risk, Credit

Location: Greenville, South Carolina

Commitment: Full-Time

Workplace Type: hybrid

How will you drive value within the organization as a Senior Director, Business Analytics?

• Manage strategic vision for line of business by establishing and acting on goals and initiatives (growth, credit performance, profitability) with very limited direction and guidance from senior management
• Perform high-quality, error-free, impactful analysis in a highly autonomous fashion that leads directly to business impact and improvements
• Create, manage, and document processes that promote a high degree of automation and limits lapses/breakdowns
• Establish and promote growth through stable, cost-effective application channels
• Have ownership of channel credit performance and monitoring
• Establish and maintain relationships with key internal and external stakeholders, vendors, and partners, including management of contracts, channel costs, and external vendors
• Collaborate with additional internal departments to develop the operational underpinnings of the line of business
• Work cross-functionally to fulfill operational requirements of the program
• Create and maintain a credit and decisioning framework appropriate for the line of business
• Generate the appropriate warehouse and reporting foundations to properly monitor the line of business
• Establish mechanisms to communicate program performance to key stakeholders (managers, executives, credit officers)
• Plan and provision resources/requirements for technical implementations to solve program problems and/or promote improvements
• Manage, develop, and mentor junior analysts
• Perform additional assignments and special projects as required by the needs of the company or as directed by management

What should you already know to be successful as a Senior Director, Business Analytics?

• Minimum of bachelor’s degree required
• Minimum of eight (8) years hands-on experience solving credit risk, loan-level pricing, or process design problems in a real-world, consumer finance setting
• Ability to manage external stakeholders before, during, and after project implementations
• Strong knowledge of analytics activities producing forecasts, key insights, dashboards, and reports and tools
• Working knowledge of key initiative shaping, project oversight, prioritization, planning, tracking and delivery
• Demonstrated ability to direct and manage work in an effective manner, but willingness and capability to perform autonomously
• Ability to build business solutions in a white-space environment through keen problem-solving, strong conceptualization, and meaningful collaboration (internally and externally)
• Technical proficiency in data or credit analytics
• Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
• Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness 
• Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
• Product management of highly technical and multifaceted solutions
• Strong verbal and written communication skills
• Team player that can adapt in a fast pace and changing environment
• Demonstrated ability to motivate and lead a team - provide quality training, guidance, performance coaching, and feedback to assigned staff
• Excellent interpersonal skills: friendly and tactful with the ability to influence others, exercise sound judgment, and effectively manage conflict
• Demonstrated ability to establish and enhance processes to improve business results
• Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
• Commitment to exemplifying the organizational core values and key competencies

Employment Requirements:

• Remain in a stationary position up to 100% of the workday
• Constantly operate a computer and other standard office equipment 
• Talk and hear to exchange accurate information
• Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• This job operates in a professional office environment
• The position may require travel, up to 10%