Lead, HR Technology

The Lead, HR Technology will be a critical role in leading the development, implementation, and management of the people technology stack at GHX. This position serves as the subject matter expert for all HR systems and uses their expertise to drive processes and improvements to deliver an amazing employee experience. The Lead will oversee operations and implement improvements to all systems.

The ideal candidate will possess a strong attention to detail with a great enthusiasm for helping employees, collaborating with team members, and challenging the status quo.

At GHX we believe in fostering an inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of experiences, perspectives, and skills.

What You’ll Do in this Role:

• Manage the day-to-day operations of the HR technology systems, including but not limited to HRIS, applicant tracking systems (ATS), performance management systems, and employee self-service portals.
• Leads implementation and project management for new HR technology project/enhancement requests from initiation through post implementation support including documenting requirements and leading configuration, testing, and deployment.
• Develop and maintain HR technology policies, procedures, and documentation to ensure system security, data integrity, and regulatory compliance.
• Provide technical support and troubleshooting assistance to HR staff and end-users regarding HR technology systems.
• Ensures best practice business process/workflows and other system dependencies are in place to support system users. Drives improvement of manual HR processes through research and development of automated alternatives
• Prioritizes data integrity and develops processes and procedures to ensure accurate data transfer and smooth integration with downstream applications. Ensures compliance with global, federal, state and local data protection regulations such as the EU General Data Protection Regulation (GDPR).
• Supports employees through management of HR ticketing system (JIRA) and leverages knowledge to reduce ticket volume and improve system reliability
• Generates reports to support data-driven decision-making and enhance HR processes.
• Stays current with emerging HR technology trends and best practices and make recommendations for system improvements and enhancements. Consistently researches, reviews, and analyzes the effectiveness and efficiency of the existing people technology stack.
• Supervise and mentor direct and indirect reports, providing guidance, training, and performance feedback.
• Willing to travel up to 25% annually.
• Other Duties as assigned.

Knowledge and Skills:

• Organized self-starter with strong initiative, demonstrates a sense of urgency and proactively escalates issues in a timely manner.
• Expert ability to lead and manage multiple projects and competing priorities; ensures projects are delivered on time and within scope; proactively communicates status updates and roadblocks.
• Detail-oriented with strong organizational and follow up skills able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
• Results and customer service oriented; assumes ownership for assigned deliverables.
• Communicates complex processes and presenting programs to employees of varying demographics (technical/non-technical).
• Demonstrates expert knowledge of HR and payroll processes and their impacts to system administration
• Ability to confidently use personal judgement that reflects GHX values and professional ethical standards.
• Excellent communications skills, cross-functional collaboration skills, strong planning and project management skills, and be able to work well with stakeholders and colleagues at all levels.
• Demonstrated ability to work independently and within a collaborative team-oriented environment using sound judgment in decision-making.

Required Experience:

• Bachelor’s degree, or equivalent experience, in Human Resources, Information Technology, Engineering, or other related field.
• 5+ years’ experience managing HR systems including experience leading implementations and project management.
• We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective of thought to our team. GHX encourages all eligible candidates to apply and is dedicated to providing equal opportunities for qualified applicants.

Key Differentiators:

• PMP
• Experience with HRIS systems including onboarding, talent, recruiting, compensation, time management, and payroll

Estimated salary range: $98,000 - $130,500

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

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