The ePay Data & Analytics team plays a pivotal role in driving revenue growth and enhancing customer satisfaction. As an ePay Data Analyst, you'll leverage your analytical prowess to uncover hidden opportunities and empower our Sales, Customer Development, Operations, and Channel Partner teams while ensuring data integrity and quality. The analyst must have a natural curiosity to learn new technologies and demonstrate an advanced competency to manipulate data sets to solve complex business issues.
In addition, the ePay Data Analyst will provide analysis and metrics to help continuously improve and optimize the ePay function. The successful candidate will practice self-awareness, have the initiative and thoroughness to manage multiple initiatives and has the professionalism to effectively collaborate with multiple stakeholders as well as the creativity and tenacity to drive activities to completion. This role directly contributes to the timely delivery of ePay revenue and helps craft compelling business stories leveraging data sets across the GHX organization.
Key Responsibilities
- Partners with Sales, Customer Development Managers (CDM), Operations and Channel Partner teams to drive overall customer satisfaction and develop customer-centric plans to encourage prospective and existing customer participation in the ePay network
- Becomes a data SME by leveraging CRM and other proprietary data warehouses
- Reviews and scrutinizes data to ensure accuracy while maintaining integrity for sources of truth
- Leverage data visualization tools like Tableau and Sigma to perform research and ad hoc reporting
- Continuously looks for automation opportunities to remove reporting inefficiencies and provides recommendations to challenge the status quo
Key Duties
- Builds out spend analysis segmentations leveraging accounts payable and accounts receivable files to profile and size opportunities for prospective and existing customers that will ultimately translate into revenue
- Conduct supplier verifications to confirm correct network connections between customers
- Investigate and resolve operational challenges related to implementation, supplier networks, and trading partner connections
- Collaborates with internal business partners to gather business requirements to create reporting for better visibility into the ePay product
- Perform valuations for signed contracts that defines customer scope and requirements
Key Competencies
- Self-awareness, excellent communication and interpersonal skills
- Strong planning and analytical skills with technical savvy
- Ability to clean, transform and prepare disparate data
- Able to navigate ambiguity and critically think through problems and challenges
- Exceptional organizational and project management abilities
- Self-motivation and keen attention to detail
- Professional ethics and integrity with a growth mindset
Required Education, Certifications, and Experience
- Bachelor's degree
- 2 years' analyst experience in Financial Services, Payments, FinTech, Healthcare Finance or related discipline
- REQUIRED: Intermediate to advanced Excel skills (i.e.VLOOKUP, XLOOKUP, Fuzzy Lookups, Pivot tables, IF Statements, Charts)
- Build scalable reports and efficiently navigate Excel and Tableau
- Experience with data visualization tools (Tableau, PowerBI, Gainsight, Looker)
- Basic working knowledge of process mapping (LucidCharts, Visio)
- Basic working knowledge of CRM (Salesforce)
- Excellent general PC skills (Word, Excel, Visio, PowerPoint)
- Willingness to travel up to 10%
Preferred Qualifications
- Competency with automation tools (i.e. UIPath, Microsoft Power Automate)
- Fundamental understanding of data wrangling tools (SQL, Python) and their appropriate applications
- Excellent technical skills to process large quantities of data with an exceptional attention to detail
- Critical thinker that can derive business stories from disparate data and the ability to look at analytical results and assess its reasonableness
- Experience distilling insights from large data sets and effectively communicating those results to a broad audience
Key Differentiators
- Payments industry experience
- Financial or Business Analyst experience
- Experience with SQL, Python and R
- Data analyst certification
Estimated salary range: $57,000 - $71,200
The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/
#LIAK
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
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