Junior Data Analyst – Sales Coordinator (MEA & CIS)

Location: Dubai, United Arab Emirates

Role Overview

We are looking for a proactive and analytical Junior Data Analyst – Sales Coordinator for MEA & CIS to support our Business Development teams based in Noida. This role will be responsible for sales coordination, business reporting, pipeline management, and performance analytics across the MEA & CIS markets.

The successful candidate will work closely with Regional Managers, Business Development Managers, Admissions, Conversion, and Operations teams to provide data-driven insights, improve operational efficiency, and support the achievement of student enrolment targets across partner institutions.

What Will You Do? 1. Sales Coordination & Business Reporting

• Prepare daily, weekly, and monthly business reports for the MEA & CIS markets.
• Track recruitment performance, including leads, applications, offers, deposits, visas, and enrolments.
• Maintain dashboards for Regional Managers and senior leadership.
• Monitor business performance against monthly and annual recruitment targets.

2. Pipeline Management & Business Analytics

• Track the complete recruitment funnel from Lead to Enrolment.
• Analyse pipeline health and identify bottlenecks impacting conversions.
• Generate intake forecasts using historical trends and pipeline data.
• Produce reports segmented by:
  • Country
  • Recruitment Partner/Agent
  • Regional Manager
  • Business Development Manager
  • Intake
  • Conversion Stage

3. Sales Performance & KPI Tracking

• Monitor Business Development Managers' performance against agreed KPIs.
• Analyse agent productivity, conversion rates, and enrolment performance.
• Identify business opportunities, risks, and areas requiring intervention.
• Share actionable insights to improve recruitment performance and business growth.

4. CRM & Data Governance

• Ensure CRM data accuracy, completeness, and reporting integrity.
• Support Business Development teams with CRM-related queries and issue resolution.
• Conduct regular audits to maintain high data quality standards.
• Improve reporting processes and dashboard accuracy.

5. Sales Operations & Coordination

• Coordinate with Regional Managers to collect pipeline updates and recruitment forecasts.
• Prepare presentations and reports for weekly, monthly, and quarterly business reviews.
• Follow up on pending actions and support execution of recruitment initiatives.
• Maintain accurate records of recruitment activities across MEA & CIS.

6. Cross-Functional Collaboration

Work closely with:

• Regional Managers
• Business Development Teams
• Admissions
• Conversion Team
• Visa Team
• Marketing
• Operations
• Finance

Ensure seamless collaboration to support student recruitment and operational excellence.

Key Skills & Competencies

• Strong analytical and reporting skills.
• Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP, Power Query, and Dashboards.
• Experience with CRM systems and business reporting.
• Knowledge of Power BI or Tableau is an advantage.
• Strong stakeholder management and communication skills.
• Excellent organisational and coordination abilities.
• High attention to detail and ability to work under tight timelines.
• Understanding of international student recruitment and B2B sales operations.

Experience & Qualifications

• Experience: 2–5 years in Data Analysis, Sales Coordination, Sales Operations, Business Analytics, or a related field.
• Prior experience in:
  • International Education / Student Recruitment — preferred
  • B2B Sales Support
  • Multi-country sales or recruitment operations
  • CRM reporting and business analytics

Success Metrics (KPIs)

• Accuracy and timeliness of business reports.
• CRM data quality and compliance.
• Pipeline visibility and forecast accuracy.
• Business Development team productivity tracking.
• Improvement in conversion rates and enrolment performance.
• Dashboard accuracy and reporting turnaround time.
• Stakeholder satisfaction with reporting quality.

 

GBS Dubai delivers quality, accessible higher education in the United Arab Emirates. With our wide range of programmes, students acquire the specialist skills and expert knowledge required to succeed in their chosen careers. Based in Dubai Knowledge Park, we offer programmes in business and management, information technology, healthcare management and more