About the role:
GLG’s Enterprise Technology Services team builds the technology eco-system that enables effective and efficient operations for the company globally. Our team of technologists are focused on deploying technology solutions that instrument the business, modernize the systems stack, increase cybersecurity maturity, and enable enterprise productivity.
As the Senior CRM Engineer at GLG, you will be pivotal in driving the company's CRM modernization and digital transformation initiatives. This role requires you to be an evangelist and change agent, leveraging modern CRM technologies and analytical approaches to optimize key CPQ and consumption processes within the organization.
Specific responsibilities include (but are not limited to):
- Business Requirements & Analysis: Gather and analyze business requirements across the Revenue Generation lifecycle, tailoring solutions to meet industry-specific needs.
- Custom Development & Data Automation: Design and develop custom Salesforce solutions using SOQL, SOSL, and Apex to build scalable applications. Create and implement Classes and Triggers to automate complex processes and optimize data management while ensuring performance and best practices.
- Salesforce CPQ Solutions: Develop, configure and maintain Salesforce CPQ, including product setup, pricing, approvals, and payment processing, ensuring full integration across modules.
- Salesforce Integration & API Expertise: Demonstrate a strong understanding of Salesforce integration patterns, REST and SOAP APIs, and data migration techniques.
- Lighting Pages/UI Development: Develop and enhance UI experiences, including Visualforce/Lightning pages, Aura Components and Lightning Web Components to optimize user engagement and system usability.
- Process Optimization: Recognize and address interdependencies within business processes to optimize overall efficiency.
- Technical & Business Guidance: Provide technical and business guidance on solution design and implementation.
- Quality Assurance & Best Practices: Apply industry-standard project methodologies, coding standards, and best practices for system implementation and continuous improvement, including experience with version control systems and continuous integration/continuous deployment (CI/CD) processes.
An ideal candidate will have the following:
- Experience (5-7 years)
- Strong emphasis on Salesforce Development and hands-on experience with Salesforce CPQ Integration.
- Experience in Salesforce CPQ integration with Continuous platform, particularly in configuring usage-based pricing or metering solutions (good to have).
- Technical Proficiency: Deep experience with Salesforce development including Apex, Visualforce and LWC.
- Certifications: Certifications such as Platform Developer 1 are required; Platform Developer 2 is strongly preferred.
- Education: A bachelor’s degree in computer science or a closely related field is highly desirable.
- Problem Solving & Communication: Excellent communication and collaboration skills with the ability to translate complex business problems into clear technical requirements, influence stakeholders and drive adoption.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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