Who we are
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking Site Reliability Engineering professionals who with training, will be able to quickly contribute to the Site Reliability team. If you love technology, are passionate about engineering support, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a part of Site Reliability Engineering, your key area of responsibility will be to provide stellar escalated engineering support and customer service to our core MyGeotab applications. You will support both the MyGeotab software application and the Geotab GO devices, IOX, and other hardware. Geotab receives detailed data and metrics for hundreds of thousands of vehicles every second, which is processed and interpreted to create actionable information for our customers. You will understand the business impact of incoming tickets and will troubleshoot effectively to resolve technical issues. You will also collaborate with Geotab engineers to resolve software bugs and firmware issues. To be successful in this role you will be a self-starter with strong written and verbal communication skills, and have the ability to quickly understand complex, technical concepts.
How you'll make an impact
- Effectively communicate technical solutions to customers during service disruptions.
- Troubleshoot production issues and coordinate with development teams to implement fixes.
- Collaborate with team members to improve engineering tools and dashboards for monitoring computing architecture.
- Implement automation tools and frameworks to streamline routine tasks.
- Conduct system tests for security, performance, and reliability.
- Assist in long-term strategic planning to ensure server capacity meets current and future requirements.
- Recommend design enhancements for improving reliability, security and processes.
- Maintain supporting documentation for areas of expertise.
- Monitor servers proactively using a combination of tools to ensure high availability and superior SLAs.
- Plan and execute routine maintenance tasks.
- Conduct post-incident reviews and identify areas of improvement for long term reliability.
- Participate in a 24x7 on-call rotating schedule.
What you'll bring to the role
- 3 - 5 years experience in Software Development/DevOps/SRE or a similar role.
- Strong troubleshooting skills with a systematic problem-solving approach.
- Experience with Powershell, Python, SQL, and Linux-based systems.
- Desire to work in a fast paced, evolving, growing, and dynamic environment.
- Knowledge of customer service principles and practices.
- Experience working within a technical or engineering organization with knowledge of the high-technology industry considered an asset.
- Ability to work well under pressure and respond to fast changing priorities and deadlines.
- Highly organized and able to manage multiple tasks and projects simultaneously.
- Excellent verbal and written communication skills.
- Strong analytical skills with the ability to problem solve to well-judged decisions.
- Strong team player with the ability to engage with all levels of the organization.
- Technical competence using software programs, including but not limited to, Google Suite for business (Sheets, Docs, Slides).
- Ability to pass a comprehensive background check, including a one time drug screening test & credit check
- Must be a US resident for at least 3 years
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Alex Cocq at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data. #LI-DNISimilar Jobs
Application Engineer, RBS TECH
Systems Development Engineer Intern
Senior Software Engineer
Staff Engineer, IPSec & GRE
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say
