User Research Intern

Who Are We?  
We are a team that brought you Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner, dedicated to providing cybersecurity, privacy, and identity protection to over 500 million users in 150 countries. At Gen, we offer flexible working options, generous time off, and competitive benefits in a diverse and inclusive environment where every team member is valued and celebrated. If you are smart, fearless, and dedicated, join us to power Digital Freedom and help consumers take control of their digital lives. 

About The Role

As a User Experience Research Intern at Gen, you will collaborate with our seasoned User Experience Research team to gather and analyze user insights that influence product development. This role is an extraordinary opportunity to immerse yourself in the field of user research, working alongside industry experts to enhance the security and usability of our products.

This full-time internship runs from 1st July to 30th September and is primarily on-site at our offices in Prague or Brno.

What You Will Do In This Role:

• Assist in planning and conducting user research studies, such as interviews, and usability tests.

• Support the synthesis and analysis of research data to uncover user behaviors, needs, and motivations.

• Contribute to the creation of research reports and presentations that communicate findings to the product team and stakeholders.

• Participate in brainstorming sessions and workshops to translate user insights into design decisions.

• Learn about and apply the latest trends in user research, cybersecurity, and user-centered design principles.

What You'll Need to be Successful in this Role:

• Currently pursuing a Bachelor's or Master's degree in Human-Computer Interaction, Psychology, User Experience, Sociology, Ethnography, or a related field.

• A keen interest in user research and user-centered design, particularly in the context of software or digital products.

• Strong analytical skills with a curiosity to understand user behaviors and preferences.

• Excellent communication skills, with the ability to articulate findings clearly and concisely.

• Ability to work collaboratively in a team and adapt to a fast-paced, agile environment.

• Proficiency in English

What We Offer:

• Hands-on experience in a leading cybersecurity firm, working on real-world projects that impact our products and users.

• Mentorship from experienced professionals in the field of user experience research.

• A dynamic and supportive team environment that fosters personal growth and learning.

• Opportunities to contribute to product improvements and innovations.

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds. 

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency. 

Gen complies with all anti-discrimination laws. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.