Sr. Software Engineer

About Gen:
Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We're always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives. 
 
When you’re a part of Gen, you are provided access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits & compensation packages.
 
Diversity is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected, and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience, and business needs.  
 
If this sounds like you—Gen has a dynamic, supportive culture with core values that celebrate diversity, promote teamwork, and encourage every team member to contribute and grow—join us!

About the role:
As a Senior Developer, you will play a key role in the design, development, and maintenance of our internal customer service management software. You will work with both front end and backend technologies in order to create a seamless experience for our customer service team.  You will help build out an engineering team and are expected to produce high quality code and documentation. You also will work with business and technical personnel located in the US, and stakeholders around the world.

What you will do in the role:

• Front End Development: Design, implement, and maintain our customer service experience.
• Back End Development: Design, implement, and maintain API’s which power our customer service experience.
• Perform code reviews, resolve security defects, and ensure product quality.
• Stay current with both web application and API development standards.
• Documentation: Develop clear documentation for APIs, SDKs, and tools for both technical and non-technical audiences.
• Collaboration: Coordinate with product managers, designers, and developers to deliver quality solutions.
• Be on call on a sustainable rotation.

What you need to be successful in the role:

• Bachelor’s degree in computer science or similar industry experience.
• Experience working on applications as a Developer or in a similar role.
• Strong proficiency in JavaScript, VUE, and related web technologies.
• Experience working with open source backend framework technologies.
• Familiarity with Restful API design principles and best practices.
• Excellent problem-solving and communication skills.
• Ability to work collaboratively in a fast-paced and dynamic environment.
• Must be a self-starter, capable of making the right decisions.
• A good working knowledge of design patterns.
• The ability to write testable code.

Exceptional candidates will have experience in:

• VUE3.
• Ruby and Sinatra.
• Docker Containers and Kubernetes.
• Cloud architectures.
• MongoDB Atlas.
• Modern Software Development Lifecycle practices.
• Linux.

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds. 

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency. 

Gen complies with all anti-discrimination laws. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.