Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We're always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives. 

Are you looking for a job that can help make the world a safer place?   NortonLifelock is a leader in cyber-security, innovation, and technology. Our award-winning Norton security products protect hundreds of millions of people around the world and LifeLock provides its member's identity theft protection, which is intended to detect fraudulent applications for various credit and non-credit-related services.
 

The ideal candidate will join the team and collaborate with other organizations, such as Engineering, to implement the best DevOps/DevSecOps designs and practices.   You will also work with our applications to build, maintain and support a highly available application infrastructure stack running in Azure and AWS.  The team strives to continuously improve our environment by ensuring the highest levels of security and reliability while automating as many processes as possible.  This role will also lead, or mentor junior team members.

• Lead the effort to ensure high availability, security, and performance of production and development environments for our customer-facing applications that utilize a broad range of Cloud technologies in both AWS and Azure, and applications developed in NodeJS, Spring, Java/Tomcat, etc.

• Write code to automate configuration management tasks and provisioning of AWS and Azure services in development, staging, and production environments

• Develop and maintain build and deployment pipelines that automate for Continuous Integration and Continuous Deployment using tools such as Github, TeamCity, Jenkins, Azure DevOps, etc.

• Optimize performance and restore applications to full health as required

• Work with software development teams to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability

• Ensure all key service metrics are measured, monitored, and raising alerts when needed.

• Start and lead technical troubleshooting sessions, interacting with development and engineering teams, vendors, etc.

• Drive efficiencies in systems and processes: cost optimization, capacity planning, configuration management, performance tuning, monitoring, and root cause analysis.

• Promote a DevOps culture by actively building relationships with other technical and business teams.

• Participate in rotating 24x7 on-call support schedule for production systems.

What You’ll Need to be Successful in this Role

• BS / BA degree in Computer Science or Information Systems, or an equivalent combination of education and experience.

• Passion for DevOps – enthusiasm for new technologies and their potential to make an impact.

• Experience with increasing responsibility in technical roles, as a DevOps engineer in an agile environment.

• 5+ years experience with Linux installation and patch administration.

• 2+ years of experience with Configuration Management software and techniques such as Jenkins, Groovy, Chef, Puppet, Ansible, Docker, CloudFormation, or Terraform

• 2+ years experience building, testing, deploying and operating highly scalable and resilient cloud-based infrastructure hosting solutions in a medium or large enterprise.

• 1+ years experience in designing, building, securing, and scaling AWS or Azure infrastructure and resources

• Experience with source code management systems such as GitHub or Bitbucket, including branching and release strategies

• Scripting experience in either Python, JavaScript, Perl, PHP, Ruby

• Experience working high availability environments (7x24) and highly scalable sites/applications

• Experience mentoring and coaching DevOps Engineers

Preferred Qualifications:

• Experience working with Application Performance Management tools (Dynatrace/AppDynamics)

• Experience creating meaningful dashboards, logging, alerting, and responses using log analytics tools like Nagios, SumoLogic, Splunk or ELK

• Experience with Container development and orchestration (Kubernetes, Docker)

• Working knowledge of PCI or experience working in a regulated industry

•  Solid expertise in one or more cloud-native relational and NoSQL databases

What We Can Offer:

• Annual bonus scheme

• Unlimited PTO (paid time off), flexible working hours & home office.

• The chance to join a major global tech company listed on the S&P 500.

• Opportunity to learn and work with the best in the Digital Security industry

• Cafeteria points are provided by Benefit Plus (meal plan, pension insurance, travel, free time activities, multisport card, and much more).

• Tuition reimbursement for job-related courses

• Learning & Development plan.

• Sustainable home improvement bonus

• Mac/Windows laptop and mobile phone

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds. 

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency. 

Gen complies with all anti-discrimination laws. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.