Sr. Staff Engineering Operations - Payments

GEICO is seeking an experienced Sr. Staff Engineering Operations with a passion for managing complex programs across multiple departments and team to build a Payment Platform from the ground up. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission.

Position Description

Payment Platform engineering partners with design, digital product, finance, and business leaders. The Staff Engineering Operations is a key member of the team working across the organization to ensure successful delivery of the new platform. In this role you will own a portfolio of initiatives such as compliance, engineering excellence and vendor engagement, going beyond project

management to deliver technical solutions. The ideal candidate will have deep knowledge of modern software development practices and technologies, understanding of system architecture so they can understand dependencies, mitigate risks, engage the right technical partners, and drive towards a solution.

As a Staff Engineering Operations within the Technologies area, you will:

• Partner with the project sponsor, delivery team, and stakeholders to deliver quality solutions on time and within budget by coordinating project activities across multiple systems, departments, and teams.
• Create, maintain, and actively manage a detailed project schedule, change control process, and documentation.
• Work with your leadership to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
• Understand how requirements and design choices may impact systems across multiple areas
• Report on progress of the program/project and other key metrics to align leadership and staff
• Leverage your knowledge of operational and LEAN practices/principles to streamline organizational and team processes to increase efficiency and effectiveness
• Engage in cross-functional collaboration throughout the entire software lifecycle.
• Consistently share best practices and take initiative to improve processes within and across teams
• Analyze cost and forecast, incorporating them into business plans
• Perform ad hoc research and analysis to ensure requirements are identified, tracked, and met

Qualifications

• Strong program and project management skills with proven experience coordinating projects across multiple teams, with successful project/product delivery at scale
• Detail and deadline oriented with effective organizational and analytic skills
• Strong critical thinking, problem solving, decision making, and analytical skills
• Outstanding time management skills and attention to detail
• Excellent verbal/written communication skills, including the ability to clearly document findings, proposals, issues, and status
• Experience with continuous delivery
• Experience solving analytical problems with quantitative approaches
• Self-motivated and able to work independently while coordinating activities with cross-divisional teams
• Effective leadership qualities, ability to influence without direct management authority
• Proven ability to multi-task in a fast-paced environment
• Strong experience of using ADO is highly recommended
• Previous experience with Payments preferred

Experience

• 8+ years of experience in managing cross-organizational projects
• Excellent understanding of Waterfall and Agile methodologies
• 10+ years of experience in Product Management, Project Management, or equivalent

Education

• Bachelor’s Degree in Information Technology, Business Administration, or related field; or equivalent experience

 

Annual Salary

$120,000.00 - $261,500.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.