Senior Staff Engineering Operations Manager, Billing Platform (REMOTE)

About Geico

At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry.

About The Team

The Billing team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance.

What you will do

As a Staff Engineering Operations Manager at GEICO, you will be responsible for leading and managing complex technical projects across various product areas. You will work closely with engineering teams, product managers, and other stakeholders to ensure successful project delivery. Your role will involve driving project execution, managing timelines and resources, and mitigating risks to ensure projects meet their objectives.

Responsibilities

• Lead and manage complex technical projects from inception to completion.
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
• Develop and execute project plans, including timelines, budgets, and resource allocation
• Identify and mitigate project risks and dependencies
• Monitor project progress and make necessary adjustments
• Ensure alignment between project goals and business objectives
• Provide technical guidance and support to project teams
• Foster a positive and collaborative work environment

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 8+ years of experience as a Technical Program Manager or in a similar role.
• Proven track record of successfully delivering complex technical projects
• Strong technical skills and understanding of software development processes
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills

Preferred Qualifications

• Experience with Agile methodologies (e.g., Scrum, Kanban)
• Knowledge of specific technologies or insurance industry

Be Part of Our Journey

If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry.

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.