Senior Staff Engineering Manager - Document Composition Platform

Position Summary 
GEICO is seeking an experienced Senior Staff Software Engineering Manager with a passion for building high performance, low-latency platforms, and applications. You will build and manage a team of engineers with a deep focus on delivering enterprise-wide products to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.

Position Description 
Our Senior Staff Engineering Manager for Document Composition Platforms is an engineering leader who works with the engineering staff to innovate and build a new platform for document and form creation and distribution with various workflows. This role reports to the Head of Document Platform and will be vital to develop a modernized homegrown software platform for document processes to support the overall customer communications at GEICO. A Senior Staff Manager will lead strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate has deep technical expertise to improve application performance, capacity benchmarking, improve availability and reliability, design and evolve cloud infrastructure and architecture.

Position Responsibilities 
As a Senior Staff Manager, you will: 
•    Work with your Senior Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time 
•    Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives 
•    Understand how requirements and design choices may impact systems across multiple areas 
•    Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery 
•    Initiate and support performance evaluation of team members 
•    Cultivate a culture that motivates all levels of performers to higher levels of achievement  
•    Build and maintain relationships with your team members to support an environment of trust 
•    Influence those you motivate and coach to be receptive to feedback by cultivating a culture that acknowledges and expects individuals to grow and be accountable.
•    Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies 
•    Proficiently execute difficult conversations on development and performance 
•    Craft and deliver strategic and well-structured persuasive arguments to drive projects that drive process improvement, enhance cost leadership, and/or customer experience
•    Manage up to leadership as well as give feedback when appropriate 
•    Develop the team budget and be accountable for reporting on results achieved at regular intervals 
•    Significantly contribute to the team planning process to include surfacing associate level proposals 

Qualifications 
•    Fluency with at least one modern language such as Python, Java, Go and experience with open-source software is a big plus
•    Basic knowledge and experience in UI/UX and prototype design, digital experimentation and using web analytics data to optimize the online customer experience
•    Working knowledge of object-oriented development, typical software design patterns, microservices, dependency Injection with IOC containers, and modern software testing practices
•    Proven ability to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly
•    Strong Cloud (AWS, GCP, Azure, etc.) platform knowledge
•    Strong foundation in algorithms, data structures, and core computer science concepts
•    Experience in existing Operational Portals such as Azure Portal
•    Experience with Document Content Creation, OCR, and/or Document Storage tooling
•    Experience with application monitoring tools and performance assessments 
•    Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action 

 Experience 
•    8+ years of experience in building enterprise-grade software applications or platforms
•    5+ years of development in a large-scale, mission-critical environment
•    5+ years of hands-on work experience supervising personnel in a technical environment
•    5+ years of experience managing software development teams with performance management responsibilities
•    2+ years of experience with automated testing including Unit, Integration, and End-to-End functional testing
 
Education 
•    Bachelor’s Degree in Computer Science or related field, or equivalent experience

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Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.