Lead Engineer - Customer Application Engineering

Location: Jakarta

Time Type: Full time

Job Description

Job Description Summary

As a Lead Engineer in Customer Application Engineering, you will be a key technical architect of our commercial success in Indonesia and the broader region. You will bridge the gap between customer needs and GE Vernova’s technical capabilities by developing high-quality, cost-competitive technical offers. Your mission is to safeguard cost accuracy while providing innovative solutions—ranging from simple spare parts to complex turnkey retrofits—that help our customers maintain and modernize the critical infrastructure required to electrify and decarbonize the world.

Job Description

Roles and Responsibilities

In this role, you will be responsible for the end-to-end technical tendering process. You will:

• Manage Portfolio Execution: Independently manage and prioritize a portfolio of work assigned by the Sales team, ensuring swift and accurate delivery of technical offers to meet tight commercial deadlines.
• Develop Technical Proposals: Design technical solutions and provide detailed costing for AIS (Air Insulated Switchgear), GIS (Gas Insulated Switchgear), High Voltage substation equipment, Generator Circuit Breakers (GCB), and Transformers.
• Coordinate Multi-Disciplinary Solutions: Liaison with Regional Engineering, local execution teams, and Field Service to ensure proposed solutions are viable, executable, and cost-compliant.
• Secure Internal Quotes: Collaborate with Internal Supplying Units (ISUs) and third-party vendors to obtain competitive pricing for components and services.
• Legacy Equipment Engineering: Act as a technical detective to find and adapt solutions for old and legacy equipment, researching historical data to provide repair, retrofit, or extension options.
• Scope Diversification: Create offerings across the full service spectrum, including loose spares, limited turnkey solutions for new product erection and commissioning (E&C), and complex maintenance/repair projects.
• Customer Engagement: Directly address and satisfy customer technical queries during the pre-sales and tendering phase to build trust and ensure compliance
• Survey: role involves performing site surveys for complex projects and will require travelling to remote sites.

Required Qualifications

• Bachelor’s degree in Engineering (Electrical, Mechanical, Manufacturing, Industrial, or Production) OR a High School Diploma with significant relevant technical experience.

• Experience: 5–8 years of relevant experience in technical tendering, application engineering, or field services, preferably within the Power Generation or Grid industries.

• Technical Expertise: Specific knowledge in Transformer repair, commissioning, and testing (either from a field service or proposals background).

• Tools: High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for costing and proposal generation.

• Language: Must be professionally fluent in English and Bahasa Indonesia (both written and spoken) to navigate local and international stakeholder environments.

Desired Characteristics

• Growth Mindset: A proactive learner who can navigate complex technical archives to find solutions for aging infrastructure.

• Autonomous Operator: Proven ability to work independently without minute supervision, remaining result-oriented in a fast-paced environment.

• Cross-Cultural Collaborator: Excellent interpersonal skills with the ability to network and influence across local, regional, and international teams.

• Commercial Acumen: A keen eye for cost-competitiveness and an understanding of how technical decisions impact the overall commercial viability of a deal.

• Problem Solver: Ability to think creatively when dealing with legacy equipment and "non-standard" customer requests.

Additional Information