Roles and Responsibilities

•   Leads, acknowledges, develops, communicates & implements a strategy to ensure compliance

•   Responsible for the development, implementation, and continuous improvement of process effectiveness and efficiency at the site

•   Develops process improvement plans using a variety of Quality and Continuous Process Improvement tools, including but not limited to Six Sigma, Lean Manufacturing, 5S, SPC, engineering studies, DOE, Gauge R&R, etc.

•   Supports continuous product and process improvement through detailed failure analysis for non-conformances, and investigates, develops, and implements effective and compliant solutions for product or process corrections, retrospective and remediation action plans, and for corrective and preventive actions (CAPA Program)

•   Utilizes risk management tools and aids for use by the organization in accordance with documented procedures, including but not limited to PFMEA, DFMEA, Fault Tree Analysis, Failure Mode Analysis, etc. Supports design mitigation efforts. Develops process mitigation plans and strategies that are designed to mitigate the risks identified through the Risk Management process

•   Ensures process compliance through the development of comprehensive procedures, work instructions, flowcharts, forms, templates, checklists, worksheets, and other product and process related documentation

•   If managing a team, provides guidance and facilitates problem resolution, resource utilization, career counseling, coaching, and mentoring of team members as applicable

•   Performs a broad variety of tasks in support of product and process design as assigned by the departmental manager

Required Qualifications

• Bachelor's Degree or a minimum of 4 years work experience
• Minimum of 3 years’ experience in a regulated industry
• Ability to communicate effectively in English (both written and oral)
• Demonstrated experience and proficiency with MS Office word processing, spreadsheet, presentation, and database applications
• Legal authorization to work in the U.S. is required. Sponsorship for employment visas, now or in the future, for this job opening is not available.

Desired Characteristics

• Demonstrated understanding or aptitude to understand Medical Device QMS requirements and regulatory requirements including but not limited to FDA CFR 21 820 and ISO 13485
• Demonstrated knowledge of Quality Management System tools, continuous improvement methodologies & in-depth understanding of site level products & related processes
• Demonstrated expertise to effectively communicate within all levels of the organization around concepts of design controls, design verification and validation activities; production &process controls; Corrective & Preventive Action (CAPA), complaints & risk management; & product quality improvement using tools such as six sigma, DFR, etc.
• Demonstrated collaboration, negotiation & conflict resolution skills
• Demonstrated ability to lead, acknowledge, develop, communicate & implement a strategy under crisis situations to ensure compliance
• Demonstrated understanding of product development lifecycles, design change and document change control, process verification and validation methodologies, manufacturing / production process control methodologies, and servicing in a medical device environment
• Demonstrated understanding of continuous quality / process improvement tools: (As defined by the local site, e.g. DMIAC, SPC, Lean SS, 5S)
• Experience leading and implementing change
• Experience performing internal audits and participating in external audits
• Exceptional analytical, problem solving & root-cause analysis skills
• Ability to multi-task & handle tasks with competing priorities effectively
• Strong technical aptitude (i.e. able to read & comprehend technical documentation & execute procedures), global regulatory experience & demonstrated experience interfacing with regulators

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.