Job Description Summary

The Senior Director of Innovation & Product Development Operations will spearhead engineering operations and program portfolio management across multiple sub-segments and global engineering sites within the Patient Care Solutions (PCS) segment of GE Healthcare. Reporting to the Vice President of R&D for PCS, this role will collaborate with diverse stakeholders across the organization to cultivate processes and a culture that drive a robust New Product Introduction (NPI) engine. The goal is to consistently deliver innovative solutions to the market with high predictability and exceptional customer experience throughout the product lifecycle.

Job Description

Establish & Sustain an Operational Foundation for NPI Portfolio Management

• Implement Stakeholder Matrix & Milestone Reviews: Develop and enforce a stakeholder matrix and rigorous NPI milestone review process tailored to program complexity, investment, risks, and business impact.
• Drive Portfolio Strategy & Metrics: Develop and monitor portfolio and program strategies, goals, and metrics to ensure alignment with business objectives. Provide leadership for yearly portfolio technology planning as part of overall business planning.
• Facilitate NPI & Advanced Technology Management Reviews: Lead NPI management reviews, providing guidance, standard work, and actionable insights. Foster action forward culture to drive impact.
• Ensure Data Quality & Metrics Standardization: Maintain high-quality NPI portfolio data, standardize metrics, and enhance visibility through portfolio management tools and dashboards.
• Champion NPI Process Improvement: Continuously improve the NPI toll gate process and associated standards, promoting the adoption of process revisions.

Drive NPI Program Management Excellence

• Enhance Design Processes & Practices: Lead initiatives to improve design processes and practices, focusing on customer value, on-time delivery, cycle time improvements, and predictability.
• Establish Program Management Community: Create a community of practice for program management to identify and share best practices, driving broad adoption and continuous improvement.
• Develop Multi-Year Process Improvement Roadmap: Create and implement a multi-year roadmap for process improvements, systematically developing, maturing, and deploying them into NPIs.

Drive Engineering Efficiency & Modernization Strategies

• Harmonize Engineering Tools: Lead efforts to harmonize engineering tools across the organization.
• Collaborate on Capability Building: Work with HR and Learning Leaders to build capabilities across the technology function.
• Promote Diversity & Thought Leadership: Advocate for diversity in experience and thought leadership within the organization.
• Co-Lead LEAN Initiatives: Co-lead enterprise-wide LEAN  initiatives to create standard work focused on specific areas of improvement, drive enterprise-wide adoption, and establish management tools for visibility into deviations.

Basic Qualifications

• Bachelor’s Degree in STEM: A degree in a Science, Technology, Engineering, or Mathematics field.
• 7+ Years of Experience: Proven experience in new product development in a program manager or senior engineering manager role within the MedTech industry.
• Global Team Management: Experience managing managers of multi-disciplinary technology teams distributed globally.
• Digital Technology Expertise: Proficiency in running digital platforms or product development programs.

Desired Characteristics

• Advanced Degree: A Master’s or Doctorate in Electrical, Mechanical, Biomedical, Computer, or Software Engineering.
• MBA and PMP Certification: An MBA and Project Management Professional (PMP) or equivalent certification.
• Lean Six Sigma Practitioner: Certified Lean Six Sigma Practitioner.
• Comprehensive Program Management: Experience managing a portfolio of medical device programs across their lifecycle, including new products, sustaining engineering, advanced technology development, cost productivity, and supplier transfers.
• Cross-Functional Integration: Experience in integrating functions such as Manufacturing, Procurement, Regulatory/Quality, and Field Service Operations.
• Agile Development Expertise: Experience in Agile software development with related certifications (e.g., SAFe Agilist, Certified Agile Leader).
• Platform Development: Experience in building or integrating product platforms at scale.
• Business Finance Acumen: Proficiency in business finance, R&D base cost management, and investment business cases.
• Operational Excellence: Strong track record of meeting objectives with a sense of urgency, driving operational excellence, and continuous improvement.
• Analytical and Strategic Thinking: Ability to think analytically and strategically, with a broad partnership approach.
• Adaptability in Ambiguity: Comfortable working in ambiguous situations with attention to detail.
• Change Management: Demonstrated experience in large-scale change management.
• Executive Presence: Strong presentation and communication skills with the ability to collaborate and communicate effectively across all levels of the organization.
• Matrixed Environment Collaboration: Ability to work effectively in a heavily matrixed environment.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.