Job Description Summary

The Regional HPM (HealthCare Project Management) Leader is responsible for delivering Project Management & installation execution excellence, high level of customer experience and enabling revenue execution to plan. The leader will be responsible for creating and delivering an industry leading customer experience and a clear competitive advantage. HPM Leader will develop and lead a team of Project Managers while driving implementation of project management & installation processes ensuring timely and quality installations. The role will drive cross-functional engagement to ensure that equipment installations are delivering best of its services in delighting the customer.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Lead HPM (HealthCare Project Management) teams, to deliver excellence in “wing to wing” project management services including design, construction, as needed and installation activities.
• Ensure team adheres to Environment, Health & Safety (EHS) guidelines, quality, regulatory and controllership requirements including timely completion of trainings also.
• Setting up goals and metrics for project & install teams and defining processes for achieving the same through effective leadership, coaching and mentoring.
• Understand revenue recognition guidelines & enables delivery to target for the region.
• Accountable for driving a process focused approach which delivers customer order execution, quality, and predictable results.
• Develop design, project management and installation teams by providing regular training and global exposure to improve the deliverable to GE customers
• Drive process excellence delivering productivity in HPM & install cost, install cycle and ensure connectivity at install.
• Ensure customer focus and responsiveness to escalations regarding implementation issues.
• Cultivate relationships with Sales, Product, Order Management, service operation and technical team to ensure smooth execution.
• Drive continuous improvement and simplification activities by identifying areas of improvement and driving actions.
• Provide site planning & design solutions to customer with assistance from design & install teams. Read, interpret & analyze the layouts for effective customer communication & feedback
• Manage relationships with customer & internal stakeholders for effective collaboration & to ensure execution as per agreed schedules
• Drive culture of milestone management, utilizing updated systems & tools
• Grow culture of customer centric project management teams, accountable to delivering results.

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines

Required Qualifications

• Graduate Degree in Engineering from a reputed institute
• Professional experience of 20+ years in project management / Installation / service function having people management, project execution and customer handling experiences.
• Experienced in site planning role at both designing and execution
• Must have the basic knowledge and understanding of project scheduling & execution
• Candidate should have solution-oriented approach with customer focus
• Commitment to quality and cost reduction in projects.
• Technical background: knowledge in electricity, mechanics, physics, civil works, building trade, CAD.
• Problem solving expertise.
• Good communication and presentation skills
• Fluent German and English language skills

Desired Characteristics

• Certified PMP with hands on experience with tools like MS-Project
• Lean Expertise, including Lean Six Sigma process methodology.
• Ability to energize, develop and build rapport at all levels within the organization.
• Proven ability to execute, multi-task, and deliver on commitments
• Fluent French language skills

About us

GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare - Creating a world where healthcare has no limits

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