Project Manager - IT Strategic Portfolio Management(SPM)

 About Gartner IT:

Join a world-class team of skilled professionals who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. 

About this role:

Our Technology Strategy and Operations team is seeking a Project Manager to manage and own administration of the IT Strategic Portfolio Management tool. You will drive system admin and implement SPM capabilities and processes to be utilized across the IT department, maintaining overall responsibility for the system and its processes. You will provide training to users and will be responsible for access control, security, minor enhancements such as form or workflow editing, and UAT/Regression testing of any development with respect to the SPM tool.

What you will do:

• Responsible for managing and maintaining the technical infrastructure of an enterprise software platform used to prioritize, track, and analyze an organization's strategic initiatives.

• Ensuring smooth operation, data accuracy, and efficient access for users to support informed decision-making regarding project selection and resource allocation across the portfolio

• Key duties include system configuration, user management, data integrity checks, reporting generation, and providing technical support to stakeholders.

• Set up and maintain the Strategic Portfolio Management (SPM) system, including user accounts, permissions, and access levels. 

• Monitor system performance, identify and troubleshoot technical issues, and implement updates and patches. 

• Manage data integrations with other systems to ensure accurate data flow. 

• Implement security protocols to protect sensitive data within the system.

• Define and enforce data quality standards, ensuring accurate data entry and validation. 

• Regularly review and clean data to maintain data integrity. 

• Develop and maintain data dictionaries to clarify data definitions and usage. 

• Create customized reports and dashboards to visualize key portfolio metrics (e.g., project status, resource utilization, financial impact). 

• Analyze portfolio data to identify trends, risks, and opportunities for optimization.

• Apply project management methodologies to manage projects related to SPM, inclusive of project planning, backlog refinement, scope definition, team collaboration, documentation, and roll-out activities.

• Generate reports for senior management and stakeholders to support strategic decision-making. 

• Provide training and support to users on navigating the SPM system and utilizing its functionalities. 

• Address user queries and resolve system-related issues. 

• Gather feedback from users to identify areas for improvement and system enhancements.

• Configure and manage workflows within the SPM system to streamline project intake, prioritization, and approval processes. 

• Ensure adherence to established portfolio management methodologies and governance procedures. 

What you will need:

• 3 to 4 years progressive technology experience with administrating strategic portfolio management tools at an enterprise level.

• MBA strongly preferred with an undergraduate degree in a quantitative discipline such as engineering or mathematics.

• Excellent verbal & written communication skills with demonstrated ability to convey complex concepts and analyses in an accessible and compelling way.

• Strong knowledge of tech operations practices with SPM Tools and a proven ability to establish trusted business relationships across business units

• Results-oriented with strategic thinking and a proven track record of solving complex problems, thinking creatively and successfully drawing the larger business story out of facts and data.

• Demonstrated ability to lead projects and teams in a fast-paced environment and to inspire rapid adoption of change in a complex matrixed organization with distributed virtual teams.

• Scrum/Agile certification

Who you are:

• Excellent communication skills.

• Able to work independently within but interact with a team collaboratively in a fast-paced AGILE environment.

• Feels strongly about the importance of Master Data and will do your best to improve it’s quality and trust across the organization

• Strong desire to improve upon their skills in tools and technologies.

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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