Director, Team Manager (SRS & GA)

About this Role:

The Director team Manager, SRS & Growth Accelerator is responsible for overseeing the management and strategy for the secondary research support for IT Leaders Practice including both IT leaders Tech Professional and ITL Role Based Practice within Gartner’s R&A Strategy and Operations Org. The role will manage secondary research delivery for two India-based sub-teams with a total team size of 10 associates. This position offers a unique opportunity to work closely with Gartner’s Senior Leaders in R&A and RASO organizations to help drive client retention and engagement by delivering on our strategy of delivering compelling content and fact base for publications and events.   

SRS team: Central team for Gartner Analyst/experts community to provide fact base for publications and Gartner events through secondary sources. In addition to this core business proposition SRS team regularly partners with experts to build new research solutions/tools, and gets involved in several content planning and innovation projects.  

What You’ll Do:

Research and Quality

• Complete ownership for implementation, execution and strategizing secondary research support based on established best practices around project management and quality assurance across all projects
• Build subject matter and process expertise within the team through strategic hiring, aligning domain-specific training, and creating on-the-job learning opportunities.
• Facilitate and Drive adoption of new resources, tools, techniques (Gen AI, Analytics, Automation) to build efficiency and scale

Business Alignment and Operations

• Establish and oversee a comprehensive strategy, drive engagement with all top stakeholders
• Prioritize relentlessly and direct team efforts towards High client demand topics and initiatives
• Own and leverage teams business metrices to track progress against goals and help relevant decision making, demonstrate real-time performance and business impact
• Address escalations and make high-level decisions on resource allocation, priorities, strategic projects

People and Talent Management

• Provide strategic oversight and organizational alignment including information percolation, guidance and support to principals, specialists, and senior specialists
• Lead talent acquisition strategy and execution in partnership with the HR, Recruitment, and Campus Hiring teams.
• Build strong next level leadership– people leaders and Senior content leads 
• Strategies with leadership to provide vision on long terms career paths for associates  
• Foster a culture of continuous learning and professional development

Innovation and cross team collaboration

• Envision and drive the evolution of established SRS best practices around quality and timeliness to make the team future ready and scalable
• Collaborate with peers and colleagues to facilitate Innovation, showcase deep subject matter expertise and knowledge of business direction in all cross team interactions
• Lead efforts on strategic priorities, synchronize SRS team's priorities with Gartner business priorities

What You’ll Need:

Education and Experience

• 10+ years of experience in leading research / data analytics / business intelligence / consulting firms with 5-7 years in management (setting-up, scaling and managing high performance research teams)
• MBA from leading A or B schools, master’s degree (any stream), BE/B.Tech from Grade A Eng. colleges
• Experience in managing teams focused on generating research insights on technology/markets, market sizing using large dataset, industry/company/country analysis through primary/secondary research

Business solutioning and technical expertise

• Understand business information needs for - High tech vendors and end user client like Banks, manufacturing, with demonstrated ability to develop targeted content
• Hands on experience or business application know how of automation, Analytics tools and techniques with prior experience in partnering with technology teams on implementation
• Understanding of Generative AI tools and capabilities with some experience in conceptualizing or implementation of use case will be an advantage

Leadership Skills

• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders, team members, peers.
• Ability to think strategically and contribute to the development and execution of overall firms strategy.
• Proven success in implementing scalable best practices and using data/metrics to deliver results will be important
• Demonstrated initiative and resourcefulness, with strong collaboration and stakeholder management skills.
• Proven ability to manage project deadlines, multi-task, and work under ambiguous/uncertain circumstances

What we offer:

• We offer a highly competitive rewards and benefits package including - Medical Insurance, Life Insurance, Tuition reimbursements and Employee Assistance Program. Gartner is a high growth company which will provide the right candidate with a wealth of career development opportunities. All Gartner associates strive to be high performers, problem solvers, team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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