Director, Sales Technology

About the role:

Reporting to the Vice President, Sales Technology, the Director, Sales Technology will play a critical role in our ongoing CRM and Sales process transformation, and will also partner closely with the Vice President, Marketing Technology in our ongoing Marketing Automation transformation.  We are seeking an experienced leader that can help us drive sales productivity through innovative technology solutions that will streamline the selling process, generate accurate analytics and drive operational usage of CRM across 7000+ Sales associates. The right person can demonstrate organizational agility, is adept at developing trust-based relationships and has a strong goal-orientation (vs. a task-orientation) in order to create long-term value.  If you are excited about the challenge of driving strategy within a fast-moving environment - this is the role for you.

What you will do:

• Work closely with leaders across Sales, Sales Operations, Marketing IT and BUs to continuously uncover new opportunities to increase sales productivity through innovative sales and marketing technologies.

• Manage team of direct reports, including hiring, training, development and performance assessment.

• Play a lead role in the discovery, definition and delivery of long-term vision and roadmap of our internal Sales technologies that support/drive sales productivity.

• Partner with our VP, Marketing Technology in the discovery, definition and delivery of long-term vision and roadmap of our internal Marketing Automation technologies that support/drive Prospecting processes for our sellers.

• Lead the cross-functional workstream on a CRM/SFA initiative that will include team members across Business and IT.

• Direct IT development teams in the delivery of project objectives and continuous improvement on the throughput and quality of deliverables.

• Support leaders across Sales Operations and BU Partners to organize and execute programs to drive sales productivity.

• Stay current on emerging marketplace capabilities such as AI/Embedded Analytics, Knowledge Graphs, Blockchain for Leads, etc. in order to identify new opportunities to drive sales productivity.

What you will need:

• 7-10 years’ experience with mix across sales operations and technology; ideally 2+ years of consulting experience; experience with Sales and Marketing CRM applications is required.

• Minimum of 5 years of delivering and supporting B2B sales technology solution on a major CRM platform (e.g. Salesforce, Microsoft Dynamics, etc.); including a minimum of 3 years’ leadership experience developing and coaching product managers and business analysts delivering complex solutions.

• Or, a minimum of 7-10 years’ experience as a Sales Engineer for a major CRM platform (preferably Salesforce)

• Very strong project and program management skills; demonstrated track record leading cross-functional initiatives

• Exceptional communication skills, both written and verbal; can clearly articulate messages to a variety of audiences

• Deep knowledge on software delivery methods with high emphasis on leading teams using Agile methodologies

• Technical savvy with enterprise systems, algorithms, and IT development; practical experience applying AI to solve business challenges is a plus

• Advanced critical thinking, logic, and problem-solving skills including the ability to rationalize complex, multi-faceted problems into smaller, manageable issues

• Independent, self-starter and high integrity; strong collaborator and business partner

• Mix of consulting and industry experience highly desirable 

• Willingness to travel up to 25%

• Recommend BS in Computer Science or Computer Engineering; MBA is a plus

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

• Collaborative, team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

#LI-Hybrid

#LI-KP2

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 164,220 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:89286

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