Research Director, Team Manager

Research Director, Team Manager

Infrastructure & Operations, Peer & Practitioner Research, Research & Advisory

What makes Gartner Research a GREAT fit for you?

When you join Gartner Research, you’ll be part of a leading-edge team that values expert insights, bold ideas, and intellectual courage.  You’ll deliver must-have research and contribute to our growth by providing our clients worldwide the unbiased insight they need to make the right decisions on their key initiatives.  Through constant learning, discovery, and collaboration you’ll not only help clients deliver on the promise of digital, you’ll grow your career and the scope of your impact across industries.  Our culture demands hard work — and rewards it with exceptional opportunity.

About the role: 

Do you want to lead teams that create research products widely used by executive leaders worldwide?  Are you intellectually curious, motivated by ideas, and excited to inspire and lead others toward common goals?  Gartner is searching for an India-based Director to join our Infrastructure & Operations Research Team, a team that produces actionable best practices targeting senior IT leaders in the Infrastructure & Operations (I&O) space.  The Director will be responsible for supporting the Managing VP in setting and communicating the strategic vision of the team, owning and leading projects to create innovative content for clients, managing junior researchers, and contributing to defining future paths and growth of the team.  This role is suited to someone with experience leading others toward achieving priority goals, the ability to take insights and create innovative content that helps clients save time, and the knowledge on using data to inform research.

What you will do:

Develop insights and create content, particular in the form of actionable content (such as tools) that allow clients to effectively execute on Gartner’s best practice insights:

• Experiment with content types to drive greater client engagement
• Draw upon insights from across Gartner in new innovative form factors
• Demonstrate intellectual curiosity, efficient reasoning, creative reasoning, development and use of data and evidence, and willingness to challenge conventional wisdom

• Generating high volumes of bold and creative hypotheses, accurately recognizing patterns, correctly undertaking analysis, and challenging conventional wisdom
• Communicate findings in a clear and compelling manner, including compelling text and graphics

Manage and lead junior researchers in end-to-end research projects:

• Lead a team through effective coaching and continuous performance feedback, managing performance at all levels, developing talent, and supporting career growth
• Own research projects end-to-end, while inspiring team members to collaborate and work effectively together toward common goals
• Lead initiatives for on-going improvements, innovation, quality improvement, reporting metrics and ideas; continuously and collaboratively prioritize efforts against areas of highest business impact
• Drive timely delivery of a regular calendar of research deliverables while also ensuring the quality of deliverables by undertaking regular checks of the researchers’ work by reviewing and editing documents
• Motivate, coach, facilitate, problem solve, address people-related issues, and be actively involved in the day-to-day activities of the team

Leverage data effectively to inform thinking across Gartner:

• Engage in the design and creative of data-driven research
• Collaborate with Quantitative researchers to develop surveys and other tools designed to spot interesting trends and capture data & evidence

Preferred Experiences:

• Experience managing and coaching junior staff in a team environment

• Experience with project management

• Ability to work collaboratively with a variety of business, data science and technical stakeholders

• 9+ years of progressive business experience in quantitative and qualitative research

• Demonstrated ability to conduct surveys, engage in data analysis, and translate qualitative and quantitative analysis into actionable business strategies

• Proven communications skills, and a superior ability to frame insight in written and visual presentation

• Support change efforts through a positive attitude, constructive suggestions, and peer engagement

• Interest in IT and technology-led innovation

• (highly preferred) Knowledge of CIO and I&O workflows and activities

• (preferred) Master's or PhD degree in any field as information technology, management, economics, data science, history, sociology etc.

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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