Senior Software Engineer, Backend

This role can be performed remotely anywhere within the United States.

Fullstory’s mission is to help teams create amazing online experiences for their users. We do this by applying deep expertise in distributed systems and computer science to build an ambitiously high-scale and high-value platform.

The scale at which Fullstory ingests, processes, and persists data makes our systems uniquely challenging to design and operate. Our Data Pipeline services are responsible for processing hundreds of thousands of browser and mobile application event bundles every second and quickly transforming this data into easily consumable activity for machines and humans alike. As a Senior Software Engineer focused on our ingestion pipeline, you will be working on evolving our highly reliable, secure, performant, and cost efficient foundation for the capture and processing of session data. This data feeds both the product analytics features in our own application as well as data analytics and machine learning systems, where streaming accurate data as it is being captured can power further insights and interactivity for our customers.

In a typical day, you might:

• Engineer distributed systems that operate at tens to hundreds of thousands of requests per second using Go, Kubernetes, and GCP.

• Explore ideas about how to unlock new features through thoughtful architecture and framework designs.

• Ensure the quality and reliability of Fullstory's capture and extraction systems across many services and downstream applications both internally and externally.

• Collaborate with technical leaders and product experts to evolve the technical roadmap for Ingestion services, and to participate in collaborative development efforts across the Engineering organization.

Here's what we're looking for:

• You possess a strong understanding the nuances of distributed architectures and tackling capacity and performance challenges when dealing with data at scale.

• You have experience writing Golang code in production.

• You have experience with Kubernetes and supporting highly available and reliable cloud based microservices in production.

• You have worked on asynchronous or streaming ingestion and processing systems and frameworks.

The impact you will have in 6 months:

• You will have delivered enhancements to our Ingestion pipeline to improve performance, reliability and efficiency

• You will be an active code and design reviewer for the team and a go-to person for implementation questions.

The impact you will have in 12 months:

• You will have led iterative projects to improve our Ingestion pipeline to deliver immediate and actionable information to downstream consumers.

The base salary for this position ranges between $175,000 - $205,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications.

About Fullstory

Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC.

How we support you:

Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter.

• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.

• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

• Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.

• Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.

• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

• Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need.

Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially.