Description
Senior Director, Business Analytics
Team: Finance
Location: Toronto, ON, Ottawa, ON, Calgary, AB
Commitment: Full Time
Workplace Type: remote
About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
ABOUT THE ROLE:
We’re looking for a Senior Director, Business Analytics to lead our Analytics organization within Finance. Reporting to the VP of Strategic Finance, this role sits at the intersection of strategy, execution, and accountability, partnering closely with Finance, Product, Commercial, and Executive Leadership.
This leader will strengthen and scale our analytics function as a core driver of business performance — building durable frameworks that connect measurement, insight, and execution, and ensuring insights are consistently translated into clear accountability, prioritization, and action across the organization.
In this role, you’ll lead a team of analytics leaders and their embedded teams across the business, establishing clear operating models and standards, elevating how insights are generated, communicated, and acted upon company-wide.
What You'll Do:
- Drive Business Insight & Accountability:
- Own and evolve Fullscript’s business performance measurement approach, ensuring clarity, consistency, and trust in core metrics across the organization.
- Partner with the VP of Strategic Finance, CFO, and executive leadership to ensure analytics and insights are execution-ready for business performance reviews, strategic deep dives, and key investment decisions.
- Synthesize complex analyses into clear, decision-ready narratives that connect performance, drivers, and tradeoffs — not just outcomes.
- Help establish a shared understanding of what good performance looks like and how progress is measured over time.
- Enable Strategy & Execution:
- Embed analytics deeply into the company’s highest-priority initiatives, ensuring data and insight are tightly integrated into strategy definition, execution, and performance measurement.
- Support strategic planning by sizing opportunities, evaluating tradeoffs, and defining success metrics that meaningfully guide execution.
- Ensure analytics work is focused on the highest-leverage business questions, not just ad hoc requests.
- Partner with senior leaders across Finance, Product, and Commercial to structure problems and clarify what decisions data should inform.
- Lead & Scale the Analytics Organization:
- Lead a team of analytics leaders and their embedded teams across the business, with clear accountability for day-to-day execution within each lane.
- Establish clear standards for analytical quality, consistency, and timeliness — ensuring metrics, methodologies, and conclusions are aligned and trusted across teams, and that insights arrive early enough to meaningfully influence decisions.
- Establish clear operating models, prioritization frameworks, and intake processes that balance responsiveness with strategic focus.
- Maintain high standards for analytical rigor, data quality, and storytelling while empowering teams to operate autonomously and close to execution.
- Build a strong leadership bench and a culture focused on impact, clarity, and outcomes.
- Strengthen the Finance–Business Partnership:
- Act as a connective leader between Finance and execution teams, ensuring insights are operationalized with clear ownership, quality standards, and execution follow-through.
- Partner closely with Strategic Finance and FP&A to align forecasting, performance tracking, and long-term planning.
- Help evolve Finance’s role as a strategic partner by improving how performance insights inform planning, prioritization, and accountability.
What You Bring:
- 10+ years of experience in analytics, data science, strategy, or related expertise, with significant experience partnering with senior leaders.
- Proven success leading analytics and data science teams, including senior individual contributors and people leaders, in complex, cross-functional environments.
- Strong analytical judgment and technical fluency — able to review, challenge, and guide analytical work without needing to be hands-on in the tools.
- Experience setting standards for analytical rigor, data quality, and consistency, and holding teams accountable to them.
- Demonstrated ability to translate complex analyses into clear, decision-ready narratives for executive audiences.
- Comfort operating in fast-moving, ambiguous environments where priorities evolve and tradeoffs must be made.
- Strong collaborator and influencer, able to drive alignment across Finance, Product, and Commercial teams without formal authority.
Why You'll Love Fullscript:
- Market competitive compensation package including equity
- RRSP matching (within CAD)
- Flexible PTO policy
- Flexible benefits package and additional perks
- Employee discount on Fullscript catalog of products for family & friends
- Ability to *Work Wherever You Work Well*
Why Fullscript
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
What to Know Before You Apply
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [email protected].
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
Learn More
@fullscriptHQ on instagram
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