Network / Server Engineer
Location: Houston, TX, us
Company Description
Enjoy what you do. Work with the best.
The Fulcrum Elite team of technologists are recognized experts in the fields of I.T. Infrastructure Technology, Security, Service Management and Support.
Fulcrum was born with an emphatic desire to change I.T. consulting and services by providing reliable, vendor-agnostic solutions, and implementing those solutions with excellent documentation. We deliver I.T. services with an obligation of exceeding our clients’ expectations at competitive cost.
As a part of the Fulcrum team, you have the opportunity to do challenging work with some of Houston’s most respected I.T. consultants and be recognized and rewarded for that work by Fulcrum’s leadership team. We have created a culture of openness and cooperation that allows team members to collaborate and expand their skill set while delivering high quality solutions to our clients. If you are driven to succeed and looking to explore your passion for technology, join the Fulcrum team.
Job Description
Fulcrum Technology Solutions, LLC. has an opening for an experienced Engineer to serve as a tier 3 escalation for the Network Operations Center group. This position is a critical role in supporting Fulcrum clients, and providing leadership for Fulcrum technical operations. The ideal candidate will have solid technical skills and a track record for leading small teams in a highly technical, process-driven environment. Our ideal candidate is logical and proactive, thinks through their activities and understands how their work contributes to Fulcrum’s value to the client.
Qualifications
Responsibilities:
•Reporting daily metrics and status to Director of Managed Services
•Serve as Tier 3 escalation for troubleshooting issues relating to network, firewall and server equipment (experience with Palo Alto firewalls, Cisco networking, and hyper converged storage solutions a plus)
•Work with our technical consultants to seamlessly integrate new clients into our Managed Services offerings
•Monitor and maintain our SEIM
•Identify and review potential new services that can be added to our Managed Services offerings and management toolset
•Implement processes for monitoring/alerting, systems maintenance and change control
•Ensure that up-to-date technical documentation exists for all Fulcrum services provided to our clients and take ownership for client reporting
•Serve as Senior technical resource for NOC team
•Train and develop junior engineers
Required Skills:
•5+ years of IT experience
•Experience working in a managed service provider (MSP) or IT operations role
•Strong experience working with RMM and PSA systems
•Experience working in a fast-paced environment, with the ability to adapt to frequent change and be able to work a flexible schedule
•Must have demonstrated project management skills, with the ability to manage multiple priorities.
•Ability to interact with and effectively present information to employees, management and customers
•Ability to coach and mentor employees
Technical Skills:
•Strong Troubleshooting and response skills
•Working understanding of Microsoft Server and virtualization technologies
•Server OS knowledge – Windows (2008/2012/2016) and Linux (RHEL)
•Desktop OS knowledge – Windows and Mac OS X
•Experience with monitoring and patch management systems, like Labtech and Connectwise
•Some knowledge of backup systems such as Datto, Axcient, Commvault etc.
•Strong experience with firewalls, switches, and networking.
Education/Certifications:
•Bachelor’s degree in a related field or equivalent work experience.
•Any of the following are a plus:
AlienVault Certified Engineer
Connectwise and Labtech training
CCNA
MCSE
Palo Alto certifications
VMware training and certifications
Additional Information
No H1-B sponsorship is available for this position. Local candidates only. No relocation.
Benefits
- Competitive salary
- Bonus plan
- Medical, dental, and vision insurance
- Life and short-term disability insurance
- Company- sponsored 401(k) plan
- Paid vacation, sick days and company holidays
- Cell phone reimbursement
Job Snapshot
- Employment: Type Full-Time
- Job Type: Information Technology, Consultant
- Education: Bachelor’s Degree or Equivalent Experience
- Experience: 5 to 10 Years
- Manages Others: Yes
- Relocation: No
- Required Travel: Up to 25%
- Referral Bonus: None. Candidates only please
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say