Wintel Engineer

Windows Server – Engineer 

Work From Locations 

• Work from home and on Customer site work. The site will either Stevenage, Bolton, or Bristol.  

• Shift work expected and this is working to a Rota maintained by the support team.  

• The service support is 7am to 7pm but weekend work and out of hours work is expected (Fujitsu wellbeing practices apply) 

• The Customer Account will also move Fujitsu to be on 24x7 Support soon. 

Responsibilities 

• Reviewing the completeness of Customer Windows related work requests and quick turn-around responses of asking for more complete and detailed requirements. 

• Using automation, build images, build documents, work instructions to build and configure Windows Servers. The majority being virtual and hosted on VMware clusters.  

• Builds and racking of physical serves with Customer DC and computer rooms.  

• Update and maintain existing gold build images. 

• Patching and upgrades of windows server systems 

Capacity Management Reporting  

• Attending Bi-Weekly Engineering meetings providing progress updates on tasks in progress. 

• Ensure server builds adhere to Fujitsu and Customer standards for all areas of work undertaken. 

• Attend Customer and Fujitsu sites when required to ensure deliverables are completed within timescales. 

• Raise immediately any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments. 

• Assist in testing activities. 

• Raise change requests and present those at both Fujitsu and Customer change boards where required. 

Skills 

Experience and soft skills. 

• Knowledge of Fujitsu build standards. 

• Experienced installing and configuring MS Windows Server and associated technologies e.g. AD, DNS, WSUS etc. Both physical and virtual server configurations. 

• Team working - ability to work within multi-disciplined teams. 

• Flexibility / adaptability – ability to meet the changes in requirements and time scales. 

• Interpersonal capability – ability to communicate effectively to both Fujitsu and Customer technical and business focused staff.  

• Developing good relationships – ability to develop relationships with all parties.  

• Decision making – ability to make sound decisions in a timely and effective manner. 

• Planning and organisation – ability to demonstrate sound planning and organisation skills.  

• A willingness to take ownership of issues and find a way to get them resolved 

• Autonomy – make decisions and self-manage delivering to target dates 

Technical - Desired 

• Windows Server 2016, 2019 and 2022 (physical and virtual devices) including associated services e.g. AD (Active Directory), DNS, WSUS etc.  

• VMware (to the extent of deploying and maintaining payloads) with NetApp SAN and Cohesity backups 

• Microsoft System Centre Operations Management and System Centre Configuration Manager 

An advantage, or as applicable 

• Enterprise Management tooling and agent deployment. 

• Server Agents deployment and configuration e.g. Backup, AV, tenable etc.  

• SIEM agent deployment, i.e. Splunk 

• Build automation software – Ansible and PowerShell skills