Front

Senior Full-Stack Engineer - Workflows

Paris, France
Node.js TypeScript React
Description

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.


Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.

At Front, our mission is to help people work happier. In the “Workflows” pod, we drive happiness through Front's powerful rules system, which helps users to automate repetitive tasks, intelligently assign conversations, and even allows customers to build their robust no-code integrations.

What will you be doing?

  • Collaborate closely with product managers, product designers, and other engineers to deliver on our product roadmap, turning rough specs into features that we can leverage in our rules engine.

  • Find elegant solutions to usability problems.

  • Ramp on new web technologies that will make Front better.

What skills and experience do you need?

  • Product-minded: committed to building the best user experience.

  • Experience working on complex software systems. 

  • Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js ES6, TypeScript, React.

  • Understand the trade-offs between different engineering solutions when solving a problem, value pragmatism over idealism.

  • Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.

  • Full professional English proficiency.

Hybrid: This position requires being in-office 2 days a week (Tuesdays and Thursdays)

What we offer

  • Competitive salary

  • Equity (we are post-series D & backed by some of the best VCs in the US)

  • Private health insurance, including plan options at no cost to employees

  • Focus Fridays - learn more here!

  • Flexibility to work from home 3 days/week (unless posted as a full-remote role)

  • Mental health support with Workplace Options

  • Family planning support with Maven

  • 75 Euro per month Lifestyle Stipend to spend on fitness and other activities

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice.

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice

Front
Front
Collaboration CRM Customer Service SaaS Unified Communications

0 applies

4 views

There are more than 50,000 engineering jobs:

Subscribe to membership and unlock all jobs

Engineering Jobs

60,000+ jobs from 4,500+ well-funded companies

Updated Daily

New jobs are added every day as companies post them

Refined Search

Use filters like skill, location, etc to narrow results

Become a member

🥳🥳🥳 401 happy customers and counting...

Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.

To try it out

For active job seekers

For those who are passive looking

Cancel anytime

Frequently Asked Questions

  • We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
  • We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
  • We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
  • We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
  • Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
  • Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
  • Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅

What Fellow Engineers Say