Senior Front-End Engineer - Developer Platform

Front is the leading AI-powered customer service platform built for collaboration. More than 9,000 businesses worldwide use Front’s modern, intuitive workspace, AI features, and customer intelligence to provide the efficiency and insights required to deliver five-star service at scale. Supported by notable investors such as Sequoia Capital, Threshold Ventures and Uncork Capital, Front is a dynamic force in customer service with a rapidly expanding presence.

We are looking for experienced engineers to join the team responsible for the platform and APIs that power dozens of partner integrations, thousands of custom workflows, and millions of API requests per day. As a member of the platform team, you’ll be responsible for building the next generation of our APIs and integration frameworks that our partner developers and customers rely on for everything from AI-powered chatbots to CRM integrations to automated message routing. By enabling customers to take advantage of backend automation and build bespoke UIs within Front, your work will be at the foundation of Front’s mission to empower businesses to provide tailor-made service at scale.

What will you be doing?

• Lead the design and development of the frontend APIs that allow developers to augment Front.

• Design, build, and own developer-friendly frameworks and documentation.

• Work closely with product managers, designers, technical partners, and other engineers to conceptualize, build and test new features.

What skills and experience do you need?

• Product minded: committed to building the best user and developer experience.

• Industry experience building fast, reliable, real-time web-based applications.

• Experience working with or building APIs.

• Fluency in a dynamic language like Javascript, Python, Ruby, or similar.

• Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism.

• Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.

• Full professional English proficiency.

Bonus:

• Experience in API design.

• Experience working with complex data models at scale.

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice