ServiceNow Engineer
Location: Manchester
Job Description
We’re looking for a motivated and detail-oriented ServiceNow Developer to join our growing technology team. If you're passionate about building smart, scalable solutions and want to work in a collaborative, people-first environment, this could be the perfect opportunity for you.
About the Role
As a ServiceNow Developer, you’ll play a key role in enhancing and supporting our ServiceNow platform. Working closely with senior engineers and stakeholders, you’ll help design, configure, and implement solutions across ITSM, HR, ITOM, and more. You’ll also contribute to platform improvements, integrations, and documentation—making a real impact from day one.
What You’ll Do
Collaborate with engineers, product owners, and analysts to deliver high-quality ServiceNow solutions
Support the development and enhancement of modules including ITSM, Service Catalogue, HR, and App Engine
Assist with platform integrations (e.g. Microsoft Teams) and lifecycle management
Troubleshoot and resolve technical issues, contributing to incident resolution
Maintain clear documentation and support user training
Contribute to the ServiceNow roadmap and continuous improvement initiatives
What We’re Looking For
2+ years of experience working with the ServiceNow platform
Understanding of ITSM lifecycle, ITIL framework, and platform integrations
Familiarity with software development practices and tools like Azure DevOps
Strong communication and stakeholder engagement skills
A proactive, service-oriented mindset with attention to detail
ServiceNow CSA certification is a plus
Why Join Us?
We’re a close-knit team of around 100 people, committed to creating a workplace where everyone feels they belong. We value curiosity, collaboration, and continuous learning. Whether you're looking to grow your technical skills, explore new areas of the platform, or take on more responsibility, we’ll support your development every step of the way.
What We Offer
A flexible, mostly remote working model—coordinate with your team to find what works best
Shared parking spots for those who drive
An additional 6% of your monthly base salary to spend on wellness, learning, or other perks
€8.50 daily meal allowance, fully covered
Extra days off to recharge
Life assurance for peace of mind
Up to 20 days paid leave for sickness or caring responsibilities
Annual performance bonus
Daily office refreshments
Unlimited access to LinkedIn Learning
Well-being support through apps and an Employee Assistance Programme
Regular events, workshops, and volunteering opportunities
Ready to grow your career in a supportive and forward-thinking environment?
Apply now and help shape the future of our ServiceNow platform.
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