Key Accountabilities
- Scalability - Build software that helps to make Fresha services highly scalable and fault-tolerant
- Uptime - Ensure our platform services have the required levels of up time and quality of service
- Observability - Contribute to the design, implementation and maintenance of our observability and monitoring solutions
- Kubernetes - Maintain Kubernetes ecosystem at Fresha
- Cloud Infrastructure - Design reliable Cloud infrastructure, implement reusable cloud-uptime components as code
- Self-Service - Enable product teams to self-service, participating in the development of a developer platform
- Production Issue Resolution - Participate in processes related to detecting and resolving production issues
- Standards Compliance - Support product teams in building services that comply with our standards
Additional and Ad-hoc Duties
- On-Call Duties - Participate in on-call and support duties
- SRE Collaboration - Participate in SRE guild meetings and discussions to drive the SRE and Cloud practice forward
- Continuous Learning - Keep up to date with technology and industry changes
- SRE Advocacy - Spread the SRE culture
Skills, Experience and Qualifications
- Cloud Expertise - In-depth knowledge of cloud infrastructure, preferably AWS
- Kubernetes Management - Professional experience in managing Kubernetes clusters
- Kubernetes Operators - Experience in building Kubernetes operators
- Web-Scale Applications - Professional experience building the infrastructure of web-scale online applications & services (how to measure, monitor, and assess their health)
- Terraform - In-depth knowledge of infrastructure as code, Terraform
- Scripting - Professional knowledge of scripting languages like JS, Python or Ruby
- Project Management - Ability to plan and deliver small engineering projects
- Creative Problem-Solving - Creative thinking and problem-solving mindset
- Relationship Building - Ability to interact with people from across the business and build strong relationships, including the ability to influence upwards effectively
- Proactivity - Self-starter and proactive approach
- Adaptability - Comfortable working in a fast-paced and changing environment
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