Quality Engineer

Department: Manufacturing / Operations / Quality

Employment Type: Full Time

Location: Madison, Wisconsin, US - Wisconsin - Madison

Key Responsibilities

• Utilize quality tools including 8D, 5-Why, Fishbone Diagrams, SPC, MSA, Gauge R&R, and DOE.
• Monitor manufacturing processes through statistical process control and capability analysis.
• Investigate customer complaints and internal nonconformances and coordinate corrective actions.
• Participate in new product development and design reviews to ensure quality and manufacturability requirements are met.
• Conduct internal audits and support compliance with ISO 9001 and other applicable quality standards.
• Collaborate with suppliers to resolve quality concerns and improve incoming material performance.
• Support validation of activities, engineering changes, and process improvements.
• Train production personnel on quality procedures, standards, and inspection techniques.
•  Develop quality metrics and report performance trends to leadership.
• Participating in cross-functional teams focused on safety, quality, delivery, and cost. Align product, process, and customer quality issues to determine root causes and implement corrective actions.
• Lead and support continuous improvement activities focused on reducing defects, scrap, and rework.
• Perform other duties as assigned.

Skills Knowledge and Expertise

• Strong understanding of SPC, PFMEA, Control Plans, and Lean Manufacturing principles.
• Knowledge of dimensional inspection methods, metrology, and calibration systems.
• Ability to read engineering drawings and interpret GD&T.
• Working knowledge of manufacturing processes, process controls, and validation techniques.
• Effectively communicates information and responds to questions in person-to-person and small group situations with vendors, internal and external customers, and peers.
• Works with mathematical concepts such as fundamentals of algebra, geometry, and trigonometry.
• Solve practical problems and deal with a variety of known variables in situations where only limited standardization exists.
• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others 
• Frequently make decisions of both minor and major importance, which may affect the work operations of other employees 
• Deal effectively with people at all levels in manufacturing operations.

• Bachelor’s degree in engineering, Engineering Technology, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or related technical field required.
• Working knowledge of mechanical/electrical metrology, e.g., gauges and handheld instruments.
• Significant experience with education providing in-depth knowledge of statistics and/or statistical process control preferred.

• Intermediate: Spreadsheet, database, Microsoft Office suite, Intelex, Minitab, Datamyte, and statistical software such as Quality Analyst.
• Basic: Alphanumeric data entry, word processing/typing.

• Auditing experience and certification preferred.

• Electronics and Electrical assembly of electromechanical products
• ROTO molding, fiberglass RTM molding, extrusion processes, or electrical panel building
•  Metal fabrication or machining operations
• Pump, motor, or industrial equipment manufacturing

• Continually required to sit; use hands to finger, handle, or feel; and talk or hear.
• Regularly required to reach with hands and arms.
• Frequently required to stoop, kneel, crouch, or crawl.
• Occasionally required to stand and walk.
• The employee must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision.

• Ability to work in both office and manufacturing environments
• The noise level in the work environment is usually moderate.