Network Infrastructure Operations Lead
Real job — pulled straight from FPH’s careers page · Verified May 24, 2026 · No reposts.
Job description
FPH is hiring a Network Infrastructure Operations Lead — a full-time, based in Rockwell Business Center Sheridan North Tower role. Apply directly on FPH's careers page below.
Network Infrastructure Operations Lead
Location: Rockwell Business Center Sheridan North Tower
Time Type: Full time
Job Description
Unleash your energy within! Be a part of the EDC Team!
• Ensure proactive monitoring and timely resolution of network alerts and performance issues
• Oversee patching, firmware upgrades, and configuration backups of network appliances
• Manage daily network health reports and escalate unresolved issues
• Coordinate with vendors and service providers for WAN circuit issues and infrastructure support
• Review change requests, risk assessments, and document change implementation
• Mentor Specialists and Analysts, reviewing troubleshooting techniques and SOP compliance
• Support after-office emergency response and critical incident resolution
• Participate in security reviews, technical audits, and compliance reporting
• Validate support coverage, on-call rotations, and ticket queue monitoring
• Lead capacity reviews, reporting, and service performance tracking
• Monitoring of daily operations across all remote site support activities
Qualifications:
• Bachelor’s degree in IT, Communications, or related field.
• 5+ years in field support roles with 2+ years in supervisory capacity.
• Familiarity with firewall, wireless, router, and structured cabling.
• Proficient in operational environments and remote diagnostics.
• Willingness to travel and lead field deployment initiatives.
• Strong organizational skills, attention to detail, and eagerness to learn.
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Frequently asked questions
What skills are required for Network Infrastructure Operations Lead at FPH?
The required skills for Network Infrastructure Operations Lead at FPH include: Shell.
What is the seniority level for Network Infrastructure Operations Lead at FPH?
Network Infrastructure Operations Lead at FPH is a Senior / Manager level position.
How do I apply for Network Infrastructure Operations Lead at FPH?
You can view the full description and apply for Network Infrastructure Operations Lead at FPH on EchoJobs: https://echojobs.io/job/fph-network-infrastructure-operations-lead-nyvb2.