Diagnostic Engineer

Location: Mt. Pleasant, WI

The Diagnostic Engineer plays a key role in developing and implementing diagnostic testing suites to ensure the quality of L6/L10 production. You will collaborate with both manufacturing teams and customers to address and resolve issues related to diagnostic programs, leveraging your strong development and debugging skills. The role requires teamwork and close cooperation with cross-functional teams to ensure successful product delivery and operational excellence.

Key Responsibilities:

• Diagnostic Program Development:
  Collaborate with the Manufacturing Test Engineering (MFG TE) team to design, develop, and deliver robust diagnostic programs that ensure high-quality production standards for L6/L10 hardware.

• Cross-Team Collaboration:
  Work closely with the Taiwan core team to implement and refine diagnostic programs, ensuring alignment with both technical and production requirements.

• Issue Resolution:
  Lead the resolution of customer-reported issues, utilizing strong troubleshooting skills to identify root causes and implement effective solutions in the diagnostic program or manufacturing process.

• Stress Testing:
  Develop and maintain stress testing programs to validate product durability under extreme conditions, identifying weaknesses and ensuring product robustness.

• Test Planning & Deployment:
  Develop comprehensive test plans based on the system's hardware specifications, ensuring that these plans are effectively deployed in manufacturing processes to validate the product's quality before release.

Required Skills and Qualifications:

• Technical Expertise:
  Proficient in Python and Bash shell scripting, with a strong ability to develop and automate diagnostic testing processes.

• Linux Environment Proficiency:
  Familiarity with the Linux environment, including system configuration, administration, and troubleshooting.

• Hardware Knowledge:
  In-depth understanding of server hardware architecture and protocols, allowing for accurate development of diagnostic programs tailored to specific hardware systems.

• Problem-Solving Skills:
  Strong ability to diagnose and resolve complex technical issues related to both hardware and software, ensuring smooth diagnostic processes in manufacturing environments.

• Cross-Functional Teamwork:
  Ability to work effectively with various internal teams, including hardware, firmware, and manufacturing teams, to ensure seamless program development and issue resolution.

• Customer-Focused Mindset:
  A proactive approach to resolving customer-reported issues and ensuring high levels of customer satisfaction.

Preferred Qualifications:

• Experience in hardware validation, stress testing, and manufacturing test program development.

• Familiarity with industry-standard diagnostic tools and frameworks.
• Bachelor’s or Master’s degree in Mechanical, Electrical, or Industrial Engineering, or a related technical field

• Strong understanding of production testing environments and processes.

Personal Attributes:

• Excellent communication skills, with the ability to present technical concepts clearly to both technical and non-technical stakeholders.

• High attention to detail and strong organizational skills.

• Ability to manage multiple tasks efficiently and work well under pressure.