Systems Engineer - Telco/MSSP

Location: Milano, Lombardia, Italy

Systems Engineer – Telco

About the Role 

The Systems Engineering team at Fortinet is a group of technically skilled and commercially aware professionals who are passionate about solving customer challenges through industry‑leading cybersecurity solutions. We welcome candidates from all backgrounds and experiences who share our commitment to innovation, collaboration, and inclusion.

Key Responsibilities

• Lead technical aspects of the sales cycle, including RFIs, RFPs, RFQs, and project management of proof‑of‑concepts in partnership with internal teams, customers, and commercial partners.
• Listen actively to customer needs, interpret technical requirements, and design solutions that deliver exceptional value.
• Serve as the primary technical point of contact for customers and partners, working closely with sales colleagues.
• Continuously expand knowledge of Fortinet products and solutions, while maintaining awareness of the competitive landscape and evolving cybersecurity threats.
• Communicate effectively with customers in person and remotely, using presentations, whiteboarding, technical papers, and discussions.
• Manage multiple projects simultaneously while ensuring a positive customer experience.
• Maintain accurate records of activities, contacts, and account information in Salesforce.

Qualifications 

We encourage applications from individuals with diverse experiences and transferable skills. You may be a strong candidate if you have:

• Aptitude for security technology, including encryption, authentication, and network security. Knowledge of intrusion detection, anti‑virus, routing, switching, LAN/WAN, or CISSP accreditation is a plus.
• Experience in a pre‑sales engineering role, managing technical aspects of deals through closure.
• Demonstrated problem‑solving skills that have contributed to successful outcomes.
• Ability to build and maintain customer relationships and communicate technical concepts to varied audiences.
• Understanding of protocols and technologies such as RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.

What You Can Expect From Us

• Comprehensive training and development opportunities to support your growth.
• An open, collaborative environment where knowledge is shared and all voices are respected.
• The chance to be part of an innovative, supportive, and high‑performing team.
• Competitive compensation, including salary, stock awards, and opportunities for performance‑based rewards.

Our Commitment to Diversity, Equity, and Inclusion 

Fortinet is an equal opportunity employer. We value diversity and strive to create an inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, nationality, disability, veteran status, or any other legally protected characteristic. We actively encourage applications from candidates with non‑traditional career paths and those who may not meet every listed qualification but bring unique perspectives and skills.

About Us 

Fortinet enables a digital world that people can trust by protecting devices, data, and connections everywhere. Our Security Fabric platform delivers integrated, automated protections across the digital attack surface, securing enterprises, service providers, and government organizations worldwide. With more than 615,000 customers and the industry’s broadest training programs through the Fortinet NSE Training Institute, we are committed to advancing cybersecurity knowledge and creating new career opportunities for all.

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Systems Engineer – Telco About the Role The Systems Engineering team at Fortinet is a group of technically skilled and commercially aware professionals who are passionate about solving customer challenges through industry‑leading cybersecurity solutions. We welcome candidates from all backgrounds and experiences who share our commitment to innovation, collaboration, and inclusion.