Systems Engineer

They must understand multiple customer market segments (Such as retail, mining, government, OT and so on) and how each market segment will have its own different environment and requirements. BDEs will have a clear understanding on how they can achieve Fortinet’s vision of offering customers a broad, integrated, and automated way to secure users, devices, applications, and edges everywhere, making possible a digital world people can always trust. You will work with Secure Advanced Technologies business development managers to create and support strategic go to market presentations allowing for increase opportunity pipeline. 

The BDE must also liaison with Fortinet’s expert CSE and field SE to understand client technical requirements and topologies and provide feedback into next steps. The BDEs must be an expert for all things Fortinet such as how our products can be used to protect from the network perimeter, across internal network segments and the access layer be it wireless or wired. 

You must understand and must be able to construct solutions that will protect deployed customer services and their endpoint. Solutions must be built to allow for integration using Fortinet’s Fabric but also allowing the capacity to expand to third-party customer solutions. Emphasis must also be placed into allowing customer to build a mature cybersecurity architecture that can protect and respond against advanced persistent and constantly evolving internal and external threats. The BDE team will also provide product management with real-world feedback such as customer needs aiding with product growth.

Skills & Qualifications 

• Deep technical knowledge on computer networks and Internet security. 

• Business oriented with sales skills. 

• Solid understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. 

• Outstanding understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5, OSPF, BGP, RIP and MPLS. 

• Experience with the design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers and Database Security. SASE and SecOps is a plus. 

• Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. As well with Working knowledge of authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. 

• Experience designing and/or operating/maintaining Wireless networking in a secure way. 

• At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. 

• Great experience with engineering presales activities, including Sales meetings, Proof-of-concepts, Technical trainings, product sizing, solution design, assisting on creating sales proposals (with sales persons) and answering RFPs / public bids. 

• Previous experience working with Internet Service Providers or Wireless Service Providers either as an employee, partner or vendor attending the assigned territory (Chile, Peru, Ecuador). 

• Grate understanding in mobile core technologies and architectures is a plus. 

• Bilingual: Oral and written communication skills, both in Spanish and English. Exceptional ability to clearly articulate messages in English and Spanish. Portuguese is a plus.

 • Ability to be autodidact and learn new knowledge areas on his/her own. 

• Highly organized. Capable of working and multi-tasking across multiple projects. 

• Exceptional presenter. Ability to present to audiences of all sizes, either at technical level or management level (up to C-level). 

• Ability to work and take quick decisions in complex situations. 

• Availability to travel up to 40% of the time and on short notice. 

• An independent information/network/computer security certification from SANS, (ISC)2 , ISACA, BS7799/ISO17799 is a plus. 

• Experience working on distributed teams is a plus. 

• Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a Universit recognized by the local Education System and/or Education Authority. 

• Must currently live in Chile (Santiago), Peru (Lima), Ecuador (Quito), or close enough to attend daily meetings in any of cities where the key accounts have their main head quarters. 

 

Job Duties 

• The primary function of this role is to develop standardized offers with Fortinet SecOps and SASE Solutions 

• Conduct technical meetings with customers and resellers to highlight Fortinet products and solutions. 

• Provide pre-sales technical support to Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales within the accounts or territory. 

• Travel within the assigned territory (Local presence for the Named Carrier Account in Latin America and the Caribbean) to ensure local Fortinet Sales Representatives and Named Carrier account key contacts, get the appropriate level of attention and care. 

• Coordinate and run demo required by customers, in order to shorten the sales cycle and effectively highlight Fortinet advantages over competitors. 

• Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step. 

• Assist resellers to perform technical design of security solutions for customers. Recommend the best technical solution for a given scenario, in order to provide high quality products and services to Fortinet customers. 

• Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge about Fortinet’s solutions, to the partner, reseller and distributor base. 

• Create technical documents and/or presentations that can help the partner base to perform better/quicker/more impressive demonstrations, to effectively show Fortinet’ products strengths. 

• Create/Modify/translate presentations as needed to effectively deliver Fortinet’s message to any type of audience. 

• Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events. 

• Participate in and be part of the feedback process to Research and Development, on information that flows from customers, partners and distributors, regarding potential improvements in Fortinet product line. 

• Be part of the internal engineering communities (Tech Teams, Mailing lists, Partner Forums) and assist others within or outside the region, in order to make Fortinet more successful as a company. 

• Take internal or external training as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers. 

• Collaboratively work with peers within Latin America, in order to work on initiatives specific to the LATAM Market, which can help to give better service to our customers, partners and the security community in general.

As a BDE will be responsible for having a deep technical understanding of Fortinet’s advanced security products with the capacity to convert that knowledge into a high-level conversation with our clients. The BDEs will have the capacity to demonstrate how Fortinet’s Fabric can be leveraged to increase a customer’s protection and defense against cybersecurity attacks by mitigating risks across multiple platform and attack vectors.