SRE Specialist

Location: Burnaby, BC, Canada

We are a service-focused team managing high-traffic, consumer-facing systems deployed globally. Our responsibility spans the full lifecycle of services running on top of OpenStack, Kubernetes, and physical/virtual infrastructure. We own both the operational stability of the services and the automation systems that support them.

We are looking for a hands-on SRE Specialist with DevSecOps mindset who can get things done — someone who combines deep technical expertise with strong ownership and a bias for action. You will help us build, run, and improve the infrastructure and automation that powers our production services, while contributing to the design of a scalable, maintainable DevOps system.

What You’ll Do

Automation & CI/CD

• Build and maintain automation workflows for service and infrastructure operations using Ansible, Bash, or Python.
• Create and optimize CI/CD pipelines with GitLab, enabling safe, reliable, and fast deployments.
• Contribute to our evolving DevOps architecture, identifying gaps and continuously improving efficiency and resilience.

Service Deployment & Operations

• Deploy, manage, and support services running on OpenStack and Kubernetes platforms, along with some on VMware and hardware.
• Troubleshoot service issues across application layers, OS, network, and infrastructure.
• Handle service lifecycle tasks including provisioning, monitoring, patching, and scaling.
• Participate in on-call rotation to ensure 24/7 uptime of critical systems.

Monitoring & Troubleshooting

• Monitor service and system health using tools like Zabbix, Grafana, and the ELK stack.
• Investigate and resolve performance bottlenecks and production incidents.
• Write and maintain documentation for operational procedures, troubleshooting guides, and system workflows.

System & Network Administration

• Administer and troubleshoot Linux servers (Red Hat/CentOS/Ubuntu) and assist with MySQL database support in production environments.
• Manage network-level configurations and problems (IPtables, routing, LDAP, SMTP, DNS, firewall rules etc).
• Handle infrastructure maintenance on OpenStack, Kubernetes, VMware, and physical servers as needed.

Security & Compliance Support

• Work with security and compliance teams to prepare for audits, implement required controls, and ensure visibility into operational activities.
• Maintain secure configurations and enforce access control, logging, and change management processes.
• Assist in integrating security practices into CI/CD pipelines (e.g., image/OS hardening, patching and compliance).
• Ensure system changes are documented and traceable to meet compliance needs (e.g., SOC 2, ISO 27001).

What You Bring

• 5+ years of experience in Linux system administration and production environment support.
• Proven ability to manage services in virtualized and containerized environments (especially OpenStack and Kubernetes).
• Strong experience with infrastructure automation tools like Ansible and scripting in Bash or Python.
• Familiarity with building and operating GitLab CI/CD pipelines or similar.
• Solid knowledge of networking fundamentals (TCP/IP, firewalls, DNS, etc.).
• Experience working with monitoring/logging tools (Zabbix, Grafana, ELK, etc.).
• Familiarity with information security principles and experience supporting compliance-driven environments (e.g., SOC 2, ISO 27001).
• Excellent debugging and root cause analysis skills across complex systems.
• A proactive attitude, strong sense of ownership, and ability to work both independently and within a team

Nice to Have

• Experience designing or evolving DevOps systems for service lifecycle management.
• Knowledge of Docker, Git, and software-defined infrastructure tools.
• Experience integrating security tooling (e.g., vulnerability scanners, secret managers, audit logs) into DevOps pipelines.
• Prior experience operating in a 24/7 production support environment.
• Certifications such as:
  • RHCE (Red Hat Certified Engineer)
  • CKA/CKAD (Kubernetes certifications)
  • OpenStack Administrator Certification

Education

• Degree or diploma in Computer Science, Computer Technology, or a related field.

Why Join Us?

• Join a stable, technically strong team with real impact on customer-facing services.
• Work with modern infrastructure and automation technologies.
• Solve meaningful operational challenges at scale.
• Grow with a team that values action, clarity, and continual improvement.

The Canada base salary range for this full-time position is expected to be between $96,800 - $118,300 annually.  Wage ranges are based on various factors including the labour market, job type, and job level.  Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

All roles are eligible to participate in the Fortinet equity program.  Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.  

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe. 

About Us

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.We are looking for a hands-on SRE Specialist with DevSecOps mindset who can get things done — someone who combines deep technical expertise with strong ownership and a bias for action. You will help us build, run, and improve the infrastructure and automation that powers our production services, while contributing to the design of a scalable, maintainable DevOps system.