Group Manager, Engineering Analytics Platform

About the role:

Analytics is central to Forter’s mission. It powers our decisions which are our business. It provides us with the competitive advantage we need to beat competitors in performance, and directly affects the company’s margins and bottom line - where even a small change to our precision metrics could translate to millions of $ for the company. Effective analytics and ML research and operations are key to our ability to bring research insights into production, combat new fraud types and MOs, and improve our decisions’ quality over time.

As the Group Manager for Analytics Platform, you’ll lead the group on its mission to be a force multiplier for analytics research and operations by providing an effective platform and self-service tools. The group works alongside data scientists, analysts, and other engineering teams and provides them with capabilities to research new features and models, bring them to production, and ensure that they provide reliable performance over time.

As Forter’s offering variety grows, we must switch to a platform mindset - And take on the challenge of enabling teams across Forter to create and optimize research and ML capabilities for their domains.

What you'll be doing:

• Managing two Engineering teams and further extending and building the Analytics Platform Group
• Set the group's vision & strategy, yearly and quarterly plans
• On the group’s execution, making it a highly effective one, shipping impactful deliveries
• Design and build the research environment, workflows, and tooling to boost the effectiveness of Forter’s analysts and data scientists, acting as a force multiplier
• Own and drive GenAI initiatives and platform at Forter
• Wearing the Product hat and collaborating with and building a great customer experience for your users
• Own the mission-critical pipeline that trains Forter’s core decision models
• Mentor and guide managers and engineers in the group, managing their growth
• Manage large vendors and budget owned by the group

What you'll need:

• Proven track record of running highly effective teams with 7+ engineers
• Strong data engineering background, practical experience in distributed data processing (e.g. Spark/Dask) and data research environments (e.g. Databricks/notebooks)
• Passionate about user experience, can wear the Product hat when needed to
• Experience in working with public clouds (AWS / GCP / Azure)
• Excellent presentation skills - can talk and explain at the right level of abstraction to different audiences
• Fluent in written and spoken English
• Strong Python skills
• Know how to drive complex projects with many stakeholders involved
• A deep understanding of how Machine Learning projects are brought to production and knowledge of MLOps tools and ecosystem
• Experience in working with data scientists and research analysts

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, 2022)
• SAP Pinnacle Awards “New Partner Application Award” (2023) 
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.