Engineering Manager, Billing

About the role: 

Forter is looking for an Engineering Manager to lead our Billing Platform team. Our Billing Platform serves as the cornerstone of every product we launch and every key deal we want to close, and thus our Billing team plays a crucial role directly impacting the company’s bottom line. The team’s responsibilities involve efficiently processing an extensive volume of records, accurately calculating Forter's revenues, and generating industry-standard reports across all product lines. Additionally, the team is taking an active part in shaping Forter’s long-term product vision while navigating the ever-changing landscape of the company’s billing models. 

Why should you join us? 

This role provides a rare opportunity to grow as a leader and master various skills that are often overlooked by young managers, and are crucial for ones looking to advance and lead teams and groups one day. You'll be building your team and identifying the missing pieces of your puzzle, you'll be working with a variety of internal and external stakeholders of different backgrounds and agendas, you'll lead critical long-term initiatives directly impacting top company goals, and you'll define and own the domain's strategy and vision for years to come. Your impact will span from supporting the growth of your direct reports to high-quality deliverables to impact the company's bottom line.  

What you will be doing:

• Build and lead a team of 4 experienced Backend Engineers 
• Initiate and own complex development projects, work with stakeholders to define features, and scope, and guide decisions and tradeoffs
• Work with PMs and business stakeholders to define long-term KPIs for the Billing Platform, and set a vision & roadmap yearly.
• Collaborate with staff & principal engineers on cross-company initiatives.
• Inspire and motivate the team members to achieve the career-growth goals you set together. 
• Own and optimize the team’s quarterly plan based on long-term plans, well-groomed backlogs, and immediate operational needs
• Solve problems with fellow engineers by understanding their needs and coming up with both short-term workarounds and long-term solutions.

Who are you?

• 5+ years of experience writing and maintaining distributed backend systems
• Managed 3+ engineers for 2+ years
• Passion and experience overseeing a product’s lifecycle - from vision through requirements gathering to CI/CD cycles
• Have a mentorship mindset and the passion to guide engineers towards achieving their career growth goals
• Experience designing and working with large-scale distributed systems
• Experience with various data stores and pipelines such as MySQL, ElasticSearch, Kafka, Snowflake
• Experience with the AWS ecosystem
• Strong communication and interpersonal skills - can talk and explain at the right level of abstraction to different audiences, and can build cross-org relationships at multiple levels
• Promote observability and monitoring culture 
• Have a continuous improvement mindset and can-do approach

It’d be cool if you also: [NOT A MUST]

• Thorough experience with python 
• Previous background in the fintech industry
• Previous experience working with B2B products and customers
• Previous experience with B2B Billing Platforms
• Experience with Databricks / pySpark for distributed calculations
• Experience with K8S over EKS or other container management platforms
• Experience with building and maintaining data streaming processes - ETLs, Kafka, Spark Streaming, Flink, Aeroflow
• Practical experience in writing design documents and architectural documentation standards, such as ADRs

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.