Software Warranty Analyst/Engineer, V19

Location: Dearborn, MI, United States; Hybrid

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Do you want to drive business strategy and define products for software and digital experiences? Enterprise Connectivity Business Operations team translates those strategic choices into tangible business propositions. We represent the voice of the customer as we build distinctive, always-on connected vehicle technologies and services that transform the ownership experience.

In this position...
Seeking a data-driven, technically curious Quality Engineer to lead quality improvement efforts across vehicle systems, with a particular focus on 12V battery, starter, and alternator performance. In this role, you will own key quality metrics, unify quality issue tracking across multiple data sources, and partner with cross-functional teams to rapidly diagnose and resolve customer-impacting issues. This is an ideal opportunity for someone who thrives on troubleshooting complex, uses coding and connected data for problem solving, and wants to make a measurable impact on product quality and customer satisfaction.

Seeking a data-driven, technically curious Quality Engineer to lead quality improvement efforts across vehicle systems, with a particular focus on 12V battery, starter, and alternator performance. In this role, you will own key quality metrics, unify quality issue tracking across multiple data sources, and partner with cross-functional teams to rapidly diagnose and resolve customer-impacting issues. This is an ideal opportunity for someone who thrives on troubleshooting complex, uses coding and connected data for problem solving, and wants to make a measurable impact on product quality and customer satisfaction.