Real job — pulled straight from Ford Motor Company’s careers page · Verified September 15, 2026 · No reposts.
Job description
Ford Motor Company is hiring a Software Escalation Team Lead — a full-time, based in Allen Park, MI role. Apply directly on Ford Motor Company's careers page below.
Software Escalation Team Lead
Location: Allen Park, MI, United States; Hybrid
Software Escalation Team Lead
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
In this position...
The TFO Software Escalation team provides solutions which directly enable technicians and help to repair customer vehicles. The Software Escalation Team Lead is primarily responsible for working with various technical teams to help identify software-related issues, then collaborate to create and implement solutions to enable the dealership service tool and resolution of field concerns. Software Escalation Team Lead reports to the Software Escalation Supervisor.
The Software Escalation Team Lead enables the Software Escalation (L2) Team to reduce vehicle down time to support our customers and dealership technicians.Get Software Escalation Team Lead jobs like this→
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Frequently asked questions
What skills are required for Software Escalation Team Lead at Ford Motor Company?
The required skills for Software Escalation Team Lead at Ford Motor Company include: Technical Support.
What is the seniority level for Software Escalation Team Lead at Ford Motor Company?
Software Escalation Team Lead at Ford Motor Company is a Manager level position.
How do I apply for Software Escalation Team Lead at Ford Motor Company?
You can view the full description and apply for Software Escalation Team Lead at Ford Motor Company on EchoJobs: https://echojobs.io/job/ford-motor-company-software-escalation-team-lead-pedvs.