Service Function Diagnostics Engineer

Location: Allen Park, MI, United States; Hybrid

In this position... 

The Service Function Diagnostics Engineer is responsible for authoring and repurposing Open Test Exchange (OTX) service functions to support new vehicle delivery and module replacement commissioning globally. This role collaborates closely with Product Development, Quality teams, and diagnostic suppliers to deliver robust, high-quality, and timely service solutions. Key tasks include validating diagnostic solutions using software-in-the-loop simulations and hands-on, physical on-vehicle testing. Additionally, the engineer manages the delivery of service information for New Model North American vehicle programs while resolving field issues with high urgency. Ultimately, this position ensures our global dealer network can diagnose and repair vehicles correctly the first time.

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.